Sr Technical Implementation Engineer I-1

About the role

The Senior Technical Implementation Engineer leads high-stakes B2B conversion projects, leveraging core banking APIs to integrate Alkami's digital solutions with client systems and third-party vendors. This role applies advanced technical knowledge, independently resolves issues, and serves as a mentor to junior engineers.

Responsibilities

• Provide technical leadership by serving as the go-to resource for product implementation and support.
• Act as a subject matter expert for configuring a significant portion of the Alkami platform.
• Led complex B2B core banking integrations and data conversions, leveraging a deep understanding of banking core APIs and cross-system communication.
• Integrate Alkami products with third-party vendor systems by designing and executing configuration and customization activities.
• Configure and troubleshoot complex technical issues related to Alkami Digital Banking Products.
• Identify and resolve technical challenges by recommending process improvements that enhance client efficiency and satisfaction.
• Collaborate with internal stakeholders by providing guidance on technical requirements and issue resolution.
• Mentor junior engineers by providing coaching, feedback, and knowledge-sharing opportunities.
• Serve as a subject matter expert on technical implementation methodologies and tools.
• Expert-level data manipulation and conversion skills - SQL is the "high bar" requirement.
• Independently resolve high-level technical problems and escalate only critical issues as needed.
• Contribute to company initiatives by supporting automation, scalability, and continuous improvement efforts.

Requirements

• Required Proficiency with programming languages such as C#, Java, Python, or JavaScript.
• 5-7 years of related technical experience in Fintech, Banking or SaaS.
• Experience with relational databases (MSSQL, Oracle, MySQL, Postgres) around data conversions (SQL Server, primarily).
• Strong ability to resolve complex technical problems independently.
• Proven experience collaborating with clients, third-party vendors, and internal technical resources.
• Excellent communication skills with the ability to engage consultatively with both technical and business stakeholders.

Preferred Experience

• Knowledge of “always on” systems focused on scalability and high availability.
• Knowledge of Remote Deposit Capture (RDC).
• Background in financial or SaaS-based product implementations.
• Ability to recommend new technologies or processes to improve efficiency.
• Exposure to project management and tracking systems (JIRA, ServiceNow, etc.).