Sr. Implementation Engineer

The Role

The Senior Implementation Engineer plays a critical role in delivering complex financial institution transformation initiatives, including mergers, acquisitions, core conversions, and platform migrations. This role ensures that Q2's solutions are accurately designed, configured, and implemented to support seamless client transitions during high-impact events.

Responsibilities

• Partner with clients and internal teams to understand business requirements and direct the configuration duties
• Develop and perform quality assurance check points within your team to ensure quality and timely delivery
• Create and implement tools that increase quality, security, and productivity
• Track status and provide updates in relation to overall implementation process
• Execute and validate database merges, deconversions, and data migrations aligned to merger and conversion timelines
• Author and maintain runbooks used during conversion events
• Play a key role during conversion events, which may include weekend go-lives — executing runbooks, validating configurations, troubleshooting issues, and providing production support through project completion

Requirements

• Typically requires a bachelor's Degree in related field and 8+ years of experience
• Strong MS SQL skills: Understanding of DB Design and TSQL query language as related to Enterprise software configuration, installation and debugging
• Configuration and deployment experience with Web Services
• Data migration experience a plus
• Familiarity with cloud hosting environments (Azure, AWS)
• Experience with Python and other scripting languages
• Strong troubleshooting, diagnostic, and analytical skills
• Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast-paced environment
• A relentlessly positive disposition
• Excellent people and teamwork skills with a drive for ownership of activities with a focus on successful completion
• The ability to remain calm, diplomatic, and cooperative under stressful conditions
• Strong written and oral communication skills including communication of technical concepts to non-technical individuals

Qualifications

• Fluent written and oral communication in English
• Authorized to work for any employer in the U.S.

Skills

• Financial Services and Enterprise Software experience beneficial but not required

Benefits

Health & Wellness: Hybrid Work Opportunities, Flexible Time Off, Career Development & Mentoring Programs, Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents, Community Volunteering & Company Philanthropy Programs, Employee Peer Recognition Programs – “You Earned it”

Pay

TBD

Schedule

TBD