Sr. Technical Claims Specialist

Responsibilities

• Handle, negotiate and resolve third party commercial general liability and automobile bodily injury and property damages claims to conclusion.
• Conduct and manage the investigative process, while demonstrating ongoing communication with the customer and relevant external parties.
• Document files to include all key activities, contacts made, statements taken, including a full outline covering all aspect of the claim requirements for resolution.
• Demonstrate understanding of medical terms, medical treatment and injury descriptions.
• Demonstrate collaborative efforts in managing the litigation process with outside defense counsel.
• Recognition and evaluation of potential exposures under the policy to establish timely, adequate reserves.
• Manage the claim authorization process and negotiate claims with significant complexity.
• Negotiation and settlement skills.
• May be deposed or testify in claims negotiations or trials.
• Able to follow detailed procedures and ensure accuracy in documentation and data.
• Excellent written and verbal communications; with ability to listen well.
• Uphold a high standard of customer service.
• Ability to use a win-win approach to resolve controversy.
• Recognizes differences in opinions and misunderstandings and encourages open discussion while working towards resolution.
• Accepts individual responsibility for all actions taken.
• Holds self and others accountable to the organization and stakeholders.
• Strong computer proficiency necessary.
• Multi-jurisdictional experience preferred.

Qualifications

• 15+ years of multi-line experience including high severity bodily injury claims.
• Must possess a current Texas claims adjuster license; additional licenses a plus.
• Litigation experience required.
• Educational Requirement: Bachelor’s Degree required or equivalent work experience.

Benefits

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Sponsorship

Sponsorship not Offered for this Role