Sr. Technical Account Manager, West

About the role

This role will lead technical work focused on secure, reliable systems and risk-aware execution. You will work across engineering, product, operations, and business stakeholders to translate complex requirements into practical technology solutions. The position offers the opportunity to influence architecture, execution quality, and the technology capabilities that enable long-term growth within a technology-driven environment.

Responsibilities

• Serve as a trusted technical advisor during customers' the company journey
• Drive customer adoption and ensure satisfaction with the the company platform
• Proactively address Cloud, Code, and Runtime security risks for clients
• Manage a book of up to 10 strategic customers, focusing on expansion and renewals
• Collaborate with internal teams to advocate for customer needs

Qualifications

• 8-12+ years in technical customer-facing roles, preferably with cloud/security products
• B.S. in Computer Science, Engineering, or equivalent experience
• Expert understanding of multiple cloud service providers (AWS/GCP/Azure)
• Deep familiarity with cloud security best practices and advanced threat models
• Proven track record managing complex enterprise customer relationships

Benefits

• Comprehensive healthcare options
• Flexible work environment
• Professional development opportunities
• Equity participation
• Generous paid time off policy

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $130,400 – $151,200 annually