Sr. Technical Account Manager, Sr. TAM
About the role
Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS)? At AWS Enterprise Support we’re looking for a Sr. Technical Account Manager (TAM) to influence the largest enterprises in the world to gain the best value and service from AWS. In the role, you will support our customers’ creative and transformative spirit of innovation across technology areas, such as Compute, Storage, Database, Big Data, AI/ML, Networking, Serverless and more. You will have the opportunity to be the technical leader to Fortune 500 enterprises while being their advocate, and 'voice of the customer' to AWS product teams.
Responsibilities
- Craft and execute technical cloud strategies to drive customers adoption and use of AWS services.
- Represent AWS at our customer, and drive discussions with senior leadership regarding operational excellence, cloud maturity, support, and risk management.
- Provide advocacy and strategic technical guidance to plan and build solutions using best practices, and proactively keep the customers AWS environments operationally healthy.
- Understand your customers' business/operational needs and technical challenges, and help them achieve the greatest value from AWS.
- Ability to travel 10% or more as needed.
Qualifications
- 5+ years of design/implementation/operations/consulting with distributed applications experience.
- 5+ years of technical engineering experience.
Benefits
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information.
Learn more about our benefits at https://amazon.jobs/en/benefits.