Sr. Tech Infrastructure Program Manager , Amazon Robotics Deployment Engineering

About the role

As a Robotics Deployment Technical Infrastructure Program Manager III (TIPM III), you will oversee multiple project managers and system engineers in deploying Amazon Robotics solutions at new construction sites and live fulfillment centers. This leadership role involves tracking project progress, managing budgets, monitoring vendor performance, addressing technical challenges, and handling escalations. You will manage several projects simultaneously, from planning through execution to closeout, and support hiring and development efforts as the program scales.

This position requires 30-40% travel across the United States, with potential international opportunities. A valid US driver’s license is required.

Responsibilities

• Lead multiple simultaneous projects in a highly cross-functional environment, collaborating with internal customers, external vendors, and technology partners.
• Strategically direct and deliver projects by providing vision and guidance to a project core team within leadership frameworks.
• Collaborate with Project Managers and System Engineers to navigate project schedules, risks, and roadblocks.
• Communicate technical information and concepts to non-technical stakeholders, such as Construction, MHE, Launch, Supply Chain, and Operations teams.
• Drive the program to achieve targets, working with leaders across multiple technology areas to improve deployment processes, productivity, quality, and cost.
• Develop new work scopes, generate RFPs, set requirements and SLAs for vendors, manage resource expectations, and track hardware status.
• Set standards and maintain quality across projects, handling technical work scopes related to robotics equipment installation and addressing escalations.
• Oversee and resolve escalations for multiple projects, including quality hand-off, live order testing, site acceptance testing, operational readiness testing, and monitoring robotics system performance.
• Deep-dive data to root-cause portfolio-level issues and scale resolutions across teams, making data-driven decisions.
• Develop a combined team of project managers and engineers, including skill development, coaching, and performance evaluations.
• Read technical drawings and CAD models to drive technical improvements and resolutions at the portfolio level.

Qualifications

• Bachelor's degree or equivalent qualification in supply chain management, engineering, business management, or a relevant field.
• 7+ years in maintenance, engineering, or launch readiness, building scalable frameworks, playbooks, and deployment mechanisms across multiple concurrent sites.
• 5+ years leading large-scale technical programs with proven thought leadership, business case development, and successful delivery.
• Strong project management skills: resource planning, scheduling, prioritization, cross-functional coordination, and managing multiple complex workstreams.
• Experience in industrial, manufacturing, or warehouse environments.
• Proficiency with project management tools.

Skills

• Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities.
• Strong bias toward taking independent initiative and reporting efforts to leadership.
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams (within and outside Amazon Robotics).
• Strong written communication skills.
• Ability to track multiple projects or a portfolio using key KPI metrics around on-time delivery, cost, quality, and sustainability.
• Strong problem-solving and analytical skills, with the ability to deep-dive data to root-cause issues.
• Comfort with making data-based decisions and providing data-backed justifications.

Preferred Qualifications

• Project Management Professional (PMP) certification.
• 10+ years of experience with technical project portfolio management.
• Understanding of robotic, construction, IT, and Material Handling Equipment (MHE) infrastructure and service concepts.
• Experience launching facilities with robotics automation in retail, distribution, logistics, or similar industries.
• Large-scale technical project implementation experience.
• Experience working with global (distributed, virtual) teams.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.

Benefits

• Medical, Dental, and Vision Coverage.
• Maternity and Parental Leave Options.
• Paid Time Off (PTO).
• 401(k) Plan.

Pay

Base salary ranges by location:

• USA, MA, North Reading: $148,700 - $201,200 USD annually.
• USA, TN, Nashville: $141,200 - $191,100 USD annually.
• USA, TX, Austin: $148,700 - $201,200 USD annually.
• USA, WA, Seattle: $148,700 - $201,200 USD annually.

Additional compensation may include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on experience, qualifications, and location.