Sr. Tech Infrastructure Program Manager , Amazon Robotics Deployment Engineering

Are you excited by robotics and the latest automation technology? Would you like to be a contributing part of Amazon's exciting growth? Do you like impacting tomorrow—today? If so, consider joining the Robotics Deployment Engineering Team as a Robotics Deployment Technical Infrastructure Program Manager III (TIPM III).

About the role

As a Robotics Deployment Technical Infrastructure Program Manager III, you will oversee multiple project managers and system engineers in deploying Amazon Robotics solutions at new construction sites and live fulfillment centers. This leadership role involves tracking project progress, including deliverables, budget, scope, and resource constraints, while monitoring vendor performance and addressing technical challenges and escalations. You will manage several projects simultaneously throughout their lifecycle—from planning to closeout—with durations ranging from weeks to months. The role requires scaling with program growth, supporting hiring and development efforts, and driving continuous improvement initiatives.

You will own either a full program or a program region, setting standards and maintaining quality across projects. This position involves highly technical work scopes related to robotics equipment installation and handling project management escalations at construction sites or live operation warehouses. The role requires 30-40% travel across the United States, with potential international opportunities. A valid US driver’s license is required.

Responsibilities

• Lead multiple simultaneous projects in a highly cross-functional environment, collaborating with internal customers, external vendors, and technology partners.
• Strategically direct and deliver projects by providing vision and guidance to project core teams within leadership frameworks.
• Collaborate with Project Managers and System Engineers to navigate project schedules, risks, and roadblocks.
• Communicate technical information and concepts effectively to non-technical stakeholders, such as Construction, MHE, Launch, Supply Chain, and Operations teams.
• Drive programs to achieve targets, working with leaders across multiple technology areas to improve deployment processes, productivity, quality, and cost.
• Develop new work scopes for programs, including generating RFPs, setting requirements and Service Level Agreements (SLAs) for vendors, managing resource expectations, and tracking hardware status.
• Oversee and resolve escalations for multiple projects or at the portfolio level, including quality hand-off, live order testing, site acceptance testing, operational readiness testing, and monitoring robotics system performance.
• Track key KPI metrics around on-time delivery, cost, quality, and sustainability, including technical continuous improvement projects.
• Deep dive into data to root cause portfolio-level issues and scale resolutions across multiple teams, making data-based decisions.
• Develop a combined team of project managers and engineers, including skill development, coaching, and performance evaluations.
• Read technical drawings and/or CAD models to drive technical improvements or resolutions at the portfolio level.

Qualifications

• Bachelor's degree or equivalent qualification in supply chain management, engineering, business management, or another relevant field.
• 7+ years of experience in maintenance, engineering, or launch readiness, building scalable frameworks, playbooks, and deployment mechanisms across multiple concurrent sites.
• 5+ years of experience leading large-scale technical programs with proven thought leadership, business case development, and successful delivery.
• Strong project management skills, including resource planning, scheduling, prioritization, cross-functional coordination, and managing multiple complex workstreams simultaneously.
• Experience in industrial, manufacturing, or warehouse environments.
• Proficiency with project management tools.

Skills

• Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities.
• Strong bias toward taking independent initiative while reporting efforts to leadership.
• Ability to provide program-level reports to director-level leadership.
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams (within and outside Amazon Robotics).
• Strong written communication skills.
• Strong problem-solving and analytical skills.
• Comfort with making data-based decisions and providing data-backed justifications.

Preferred Qualifications

• Project Management Professional (PMP) certification.
• 10+ years of experience with technical project portfolio management.
• Strong oral and written communication skills in English.
• Understanding of Robotic, Construction, IT, and Material Handling Equipment (MHE) infrastructure and service concepts.
• Experience launching facilities with robotics automation in retail, distribution, logistics, or similar environments.
• Large-scale technical project implementation experience.
• Experience working with global (distributed, virtual) teams.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.

Benefits

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours worked, length of employment, and job status. The benefits that generally apply to regular, full-time employees include:

• Medical, Dental, and Vision Coverage.
• Maternity and Parental Leave Options.
• Paid Time Off (PTO).
• 401(k) Plan.

Pay

The base salary range for this position varies by location:

• USA, MA, North Reading: $148,700.00 - $201,200.00 USD annually.
• USA, TN, Nashville: $141,200.00 - $191,100.00 USD annually.
• USA, TX, Austin: $148,700.00 - $201,200.00 USD annually.
• USA, WA, Seattle: $148,700.00 - $201,200.00 USD annually.

Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on experience, qualifications, and location.

Schedule

This position requires 30-40% travel, primarily across the United States. International travel opportunities may be available for interested candidates.