Sr. Systems Analyst I

Analyzing Business Needs

You will analyze business needs and translate complex requirements into scalable technical solutions. You will partner with Product Owners to refine and prioritize the product backlog, define use cases, and ensure shared understanding across stakeholders.

Solving Complex Challenges

Solve complex business and system challenges through creative problem-solving and cross-functional collaboration with Operations, Digital Transformation, and Technology teams.

Leading and Contributing

• Lead and contribute to application design, requirements, and solution-design sessions.
• Actively participate in Agile ceremonies, including sprint planning, backlog refinement, releases, and retrospectives to continuously improve team performance and delivery.

Expertise in Processes

Develop deep expertise in annuity contract administration processes and the systems that support them. Serve as a key point of contact for production support, incident resolution, business inquiries, and operational issue management.

Communication and Collaboration

• Facilitate communication between business and technical teams to ensure successful solution delivery and adoption.
• Show excellent written and verbal communication skills, with the ability to effectively communicate both business and technical concepts.

Experience and Skills

• 5-8 years of business analysis experience or equivalent experience in contract administration, with a strong understanding of annuity administration processes.
• Bachelor's degree or equivalent work experience, in Business, Information Systems, Finance, or a related field.
• Strong analytical and problem-solving skills, with the ability to think creatively and navigate ambiguity.
• Proven ability to independently coordinate multiple complex initiatives and drive results in a fast-paced environment.
• Strong relationship-building, collaboration, and stakeholder management skills.
• Demonstrated ability to influence outcomes and build consensus across diverse teams.

Additional Qualifications

• Experience working in Agile software development environments; Scrum Master or Product Owner certification is a plus.
• Hands-on experience with the FAST Annuity platform.
• Advanced proficiency with Microsoft Office applications, particularly Excel.
• Proven success modernizing, automating, or transforming business processes and technology solutions.
• Strong understanding of Annuity Operations processes and workflows.
• Experience supporting large-scale system implementations, platform migrations, or digital transformation initiatives.

Pay and Benefits

Base Pay Range: $113,490.00 - $138,710.00
Your Benefits Start Day 1: Includes medical, dental, vision, and wellbeing reimbursement account, paid time off, holiday schedules, financial planning time off, paid parental leave, and an adoption assistance program. Additionally, there is a competitive 401(k) savings plan with company match and an additional contribution regardless of participation.