Sr. Support Engineer - SAP FICO (Finance, Controlling & Product Costing)
About the role
Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software. Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects.
Responsibilities
- Provide expert-level support for SAP FICO, with strong emphasis on:
- Product Costing (CO-PC)
- Material Ledger
- Cost Center and Profit Center Accounting
- CO-PA (Profitability Analysis)
- Troubleshoot and resolve complex production issues, including:
- Month-end close and controlling processes
- Costing and variance analysis
- Cross-module integrations (FI, MM, SD, PS)
- Perform root cause analysis in highly customized SAP environments
- Support SAP Project Systems (PS), including:
- WBS structures
- Project cost integration
- Support SAP Project Systems (PS) configuration
- Work directly with clients to:
- Diagnose issues
- Provide clear, actionable solutions
- Deliver a high-quality customer experience
- Collaborate with technical teams (e.g., ABAP, integrations) to resolve defects
- Develop and deliver application fixes and data corrections
- Support global customers in a 24x7 support model, ensuring SLA adherence
- Contribute to knowledge management, documentation, and continuous improvement initiatives
Requirements
- 10+ years of SAP experience with strong focus on FICO, particularly Controlling (CO)
- Strong working knowledge of standard SAP FI operations (GL, AP, AR) to support integration with CO
- Deep hands-on expertise (mandatory): Product Costing (CO-PC), Material Ledger
- Proven experience troubleshooting: Month-end close issues, Costing variances and settlement processes
- Strong understanding of: CO-FI integration, Cross-functional processes (MM, SD, PS)
- Hands-on experience with SAP Project Systems (PS) configuration
- Experience working in production support environments
- Strong troubleshooting and root cause analysis skills, including ability to debug complex issues
- Ability to communicate clearly with both technical and business stakeholders
- Demonstrated ability to work independently and in a global, virtual team environment
Preferred Qualifications
- Experience with SAP S/4HANA
- Exposure to: FSCM / Treasury, Asset Accounting (with understanding of financial impact), ABAP debugging or strong collaboration with development teams
- Experience in global or multi-country SAP environments
Qualifications
- Experience with SAP FICO, particularly Controlling (CO)
- Strong working knowledge of standard SAP FI operations (GL, AP, AR) to support integration with CO
- Deep hands-on expertise (mandatory): Product Costing (CO-PC), Material Ledger
- Proven experience troubleshooting: Month-end close issues, Costing variances and settlement processes
- Strong understanding of: CO-FI integration, Cross-functional processes (MM, SD, PS)
- Hands-on experience with SAP Project Systems (PS) configuration
- Experience working in production support environments
- Strong troubleshooting and root cause analysis skills, including ability to debug complex issues
- Ability to communicate clearly with both technical and business stakeholders
- Demonstrated ability to work independently and in a global, virtual team environment
Pay
The general salary range for this type of role is $128k - $192k depending on skills and experience. The actual compensation offered will ultimately be based on several factors such as: a candidate's location, and the level of applicable skills and professional experience.
Schedule
We are actively seeking a talented and experienced Sr. Support Engineer specializing in SAP FICO (Finance, Controlling & Product Costing) to join our dynamic team. This is a fully remote role and can be based anywhere in the United States.