Sr. Strategic Client Executive - Health Plans

Role Overview

The Strategic Client Executive leads all ongoing client-facing activities for Rx Savings Solutions' Health Plan partners. This role is responsible for developing relationships with our large and complex Health Plan partners to drive successful performance, client retention, and growth.

Key Responsibilities

• Serve as the main liaison for all client meetings, communications, and client-specific coordination for standard marketing plans.
• Monitor client obligations and performance for ROI, including tracking incentives for registration and supporting operational delivery of services.
• Obtain and interpret reporting, analytics & insights to create and present the client story, capturing both qualitative and quantitative insights.
• Measure, track and evaluate program effectiveness and member engagement.
• Collaborate with the implementation team to ensure successful set-up for ongoing delivery of services, including standard engagement marketing plans, to ensure a successful launch to employer group members.
• Work with assigned clients to strategize and project manage all member-facing educational and communication materials, including internal communications as well as support for open enrollment.
• Create structure in ambiguous situations, supporting growth and strategic client account plans and initiatives.
• Support the renewal process through ongoing account management activities, working closely with the sales team.
• Collaborate with engagement and marketing teams to strategize and project manage member-facing educational and communication campaigns (digital and print).
• Collaborate with partners and vendors as needed to facilitate member experience integrations, such as incentives, data feeds and integrated reporting.

Experience & Qualifications

• 7+ years of experience in Account Management, Client Success Management, Engagement Marketing, or relevant positions.
• Experience working in a Software as a Service (SaaS) and/or healthcare benefits environment.
• A clear understanding of client account management, client lifecycles, and engagement marketing strategies.
• Strong project management and communication skills.
• Excellent written and verbal communicator with a passion for learning.
• A self-motivated individual with a willingness to adapt to change in a growing company.

Pay

The pay range for this position is $98,600 - $164,400. Other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.