Sr Solutions Engineer

What You'll Do

Laudio is hiring a Sr Solutions Engineer to support complex AI SaaS sales cycles with health systems, hospitals, and provider organizations, with a particular focus on nursing leadership, human resources, and frontline operational stakeholders. In this role, you will partner with Enterprise Sales to demonstrate how our platform transforms clinical staffing efficiency, workforce engagement, operational performance, and frontline outcomes. You will act as a trusted advisor—bridging clinical realities, workforce constraints, and enterprise technology—to help provider leaders confidently evaluate, purchase, and deploy solutions at scale.

WHERE YOU’LL WORK

This position will have the flexibility to work remotely within the United States.

How You’ll Spend Your Time

• Enterprise Demonstrations & Storytelling - Deliver role specific, outcome driven product demonstrations tailored to: Nursing leaders focused on staffing efficiency, burnout reduction, and quality outcomes
  HR leaders focused on workforce planning, retention, labor costs, and compliance
  Operations leaders focused on throughput, productivity, efficiency, and financial performance
  Design demos that reflect real frontline leader workflows, staffing models, and operational constraints
  Lead executive level presentations that connect platform capabilities to enterprise workforce strategy and operational KPIs
• Provider & Workforce Domain Expertise - Develop deep understanding of leader specific challenges, including: Nurse staffing shortages and variability
  Workforce burnout, turnover, and engagement
  Labor cost pressure and productivity targets
  Regulatory, credentialing, and compliance needs
  Translate healthcare workforce and operational complexity into clear, credible solution narratives
  Confidently address questions from clinical, HR, and operations leaders, as well as IT and security stakeholders
• Solution Design & Technical Leadership - Partner with Enterprise Account Executives to define solution design aligned with provider scale requirements
  Support discovery sessions, pilots, and proofs of concept tailored to provider organizations
  Explain integrations with enterprise healthcare ecosystems (EHRs, HRIS, payroll, staffing, and scheduling systems)
• Sales Partnership & Deal Strategy - Collaborate closely with Sales on account strategy, demo approach, and business and technical win plans
  Help map customer pain points to measurable improvements in: Staffing efficiency and coverage
  Workforce satisfaction and retention
  Operational performance and cost control
  Patient experience and quality indicators
  Support, when necessary, RFPs, RFIs, and enterprise evaluations with accurate, compelling product input
• Enablement & Feedback - Maintain enterprise demo environments, provider specific use cases, and demo narratives
  Enable Sales teams with persona based messaging for nursing, HR, and operations leaders
  Gather field feedback from provider demos and feed insights to Product Management to influence roadmap and prioritization
  Support feature launches with updated provider focused messaging and demonstrations

What You'll Need

• 5+ years of experience as a Solutions Engineer or Consultant, Sales Engineer, or Pre Sales professional in Healthcare SaaS
• Direct experience supporting provider organizations and enterprise level sales cycles
• Strong familiarity with healthcare workforce, staffing, and operational workflows
• Ability to communicate effectively with clinical leaders, HR leadership, operations executives, and IT teams
• Proven ability to present complex software in a way that resonates with frontline informed leadership
• Excellent executive presence, storytelling, and problem solving skills
• Ability to travel up to 40%
• Experience with nursing staffing, workforce management, HR technology, or operational analytics platforms preferred
• Familiarity with EHR integrations and provider enterprise systems preferred
• Background in clinical operations, healthcare administration, workforce management, or healthcare IT preferred
• Experience supporting regulated healthcare environments with strong security and compliance requirements preferred

Benefits

• Flexible and generous paid time off
• Competitive medical, dental, vision and life insurance
• 401(k) employer matching program
• Parental leave
• Wellness resources
• Charitable matching program
• On-site workout facilities (Leawood, Gilbert, Burlington)
• Community outreach groups
• Tuition reimbursement

Fostering A Sense of Belonging

Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers. We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued, and be authentic.

Equal Opportunity Employer

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S.-based positions with Ascend Learning, LLC must be legally authorized to work in the United States, and verification of employment eligibility will be required at the time of hire.