Sr Solutions Engineer

About the role

The Wise Platform team works with financial institutions and major tech companies at a global level to offer Wise products and services directly to their customers through our API. Solutions Engineers make it happen by working with partners to build integrations to our class-leading international finance products, while improving Wise Platform by increasing the capabilities of our public API. The team’s goals are to drive the growth of Wise through partnerships and integrations by creating a world-class product set delivered through third parties.

Responsibilities

• Provide technical consulting and product guidance to banks and other partners integrating Wise, primarily post-sale
• Ensure partners deliver the best integration within their constraints for an excellent customer experience
• Aid partners in the implementation phase, defining technical solutions and documenting requirements
• Support business development by aiding larger partners requiring novel features, including technical scoping and feature design
• Participate in feature definition, prioritization, and long-term strategy planning with the Wise Platform team
• Collaborate with Implementation Managers, Product Managers, and Engineers, making product and project decisions
• Design and develop new features for Wise services and expose them on the public API when needed
• Work on scaling Wise Platform into new regions, overcoming associated challenges
• Improve integration experience through documentation, APIs, SDKs, code samples, and reference implementations
• Collaborate with the technical presales team to support the sales cycle and secure new partnerships
• Enhance internal processes to handle multiple integrations in parallel
• Troubleshoot, test, and resolve technical issues, aiding the API support team with complex problems

Qualifications

• Proven experience in software engineering and API development
• Strong understanding of financial systems and payment processing
• Experience working with financial institutions and tech companies
• Excellent communication and collaboration skills
• Ability to work independently and as part of a team
• Passion for technology and innovation

Benefits

We're committed to providing a supportive and inclusive environment where everyone can thrive. Our benefits include:

• Competitive compensation package
• Flexible working hours
• Professional development opportunities
• Health and wellness programs
• Generous paid time off
• Equity options for eligible employees

Pay

Details of pay will be provided during the interview process.

Schedule

The role is full-time and based in Austin, Texas.

What we offer

At Wise, we believe that diversity, equity, and inclusion are essential to our success. We strive to create a workplace where everyone feels valued and empowered to contribute to our mission of making money accessible and affordable for everyone, everywhere. We offer:

• Competitive compensation and benefits packages
• Flexible working arrangements
• Continuous learning and professional development opportunities
• An inclusive and supportive culture
• Opportunities to travel and collaborate with teams globally

To learn more about what it's like to work at Wise, visit Wise.Jobs. Follow us on LinkedIn and Instagram to stay updated on life at Wise.