Sr. Solutions Consultant
About the role
The Core (account) Solution Consultant will lead a pre-sales technical team focused on developing and implementing complex products/applications/solutions with Digital Media (creative) technologies. This role involves providing technical expertise to sales staff and the customer through discovery, sales presentations, and product demonstrations.
Responsibilities
- Provide technical expertise to sales staff and the customer through discovery, sales presentations, and product demonstrations.
- Aid the Sales in assessing solutions' ability to meet the customer needs, including the handoff of detailed product specifications to post-sales teams for the development and implementation of solutions.
- Partner with the Adobe Account team aligned directly with the AE/NAM to set the strategy, vision, and technical solution for Digital Media customer opportunities to maximize customer benefits and establish a baseline for value realization.
- Coordinate key deliverables and programmatic artifacts to ensure the account reaches the sales goals and beyond, in coordination with the account team and specialist SCs (DX, DC, FF, Substance, Frame.io) when engaged by their Product Sales Specialists.
- Perform tech risk analysis, updates, and consult on other structural updates to the larger team/ecosystem.
Requirements
Must have 4+ years of experience in Digital Media solutions and solid experience in partnering with sales to drive customer change and innovation. Solid experience in working with Adobe solutions and demonstrating the benefits/value of Adobe solutions is required. Must have a demonstrable understanding of the creative industry and its best practices, as well as demonstrated knowledge of marketing systems and their applications in business.
Skills
- Demonstrated knowledge of the creative industry and its best practices.
- Demonstrated knowledge of marketing systems and their applications in business.
- Understanding of Creative Cloud such as libraries, Photoshop, Illustrator, Stock, 3D, Frame, InDesign Acrobat and Express.
- Understanding and experience in low-code environments such as Power Automate, Workfront Fusion and/or Zapier.
- API knowledge desired.
- Understanding of Adobe’s mobile and web applications (Fresco, Photoshop, Illustrator, Acrobat).
- Functional knowledge of MS apps across O365.
- Ability to coordinate with an extended team of business, technical, and process experts.
- Experience in problem resolution and critical thinking.
- Self-managed, responsive, and dedicated to customer support.
Qualifications
Must have a bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. A master's degree is preferred.
Benefits
At Adobe, we offer a comprehensive benefits package including health insurance, retirement savings plans, paid time off, and more. The exact benefits package may vary depending on the location.
Pay
The expected pay range for this position is $178,200 -- $289,000 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience.
Schedule
This is a full-time position with standard business hours. Remote work is possible for certain positions, subject to company policy and local regulations.