Sr. Solutions Consultant

About the role

The Sr. Solutions Consultant plays a crucial role in leading sales engagements with Account Executives and Account Management to qualify new sales opportunities. They serve as the subject matter expert on PayNearMe's technology platform, payments solutions, Agentic IVA capabilities, and services model in both internal and customer-facing engagements.

Responsibilities

• Lead sales engagements with Account Executives and Account Management to qualify new sales opportunities.
• Serve as the sales team subject matter expert on PayNearMe’s technology platform, payments solutions, Agentic IVA capabilities, and services model in both internal and customer-facing engagements.
• Partner with Account Executives to position, demonstrate, and sell PayNearMe’s Agentic IVA solution and future agentic AI modules as they are introduced to market.
• Develop and conduct compelling demonstrations of PayNearMe’s payments platform, Agentic IVA, and related AI-powered solutions for prospective customers.
• Propose, scope, and architect solutions that transform the payment and customer engagement experience.
• Collaborate with Product and Marketing teams to translate product functionality and innovation into compelling business value propositions.
• Solicit and document client feedback and evaluate market data to help shape sales strategies, product direction, and AI solution adoption.
• Provide feedback on market insights, competitive trends, and emerging opportunities in payments, customer engagement, and agentic AI technologies.
• Achieve sales goals and quotas on a quarterly and annual basis.
• Work with the sales team to establish relationships with customer contacts in technical, operational, product, and business leadership roles, building credibility with all decision makers.
• Work closely with the onboarding team to initiate new implementations and ensure all relevant solution designs are documented and complete.
• Assist the sales team with responding to technical RFP, RFI, and security questionnaire requirements.
• Work with the sales team to document product gaps identified during the sales process and communicate those gaps to Product and Engineering prior to contract signature.
• Act as a trusted advisor to customers throughout the evaluation process, helping them understand how PayNearMe’s payments and AI solutions can drive measurable business outcomes.

Qualifications

• 5+ years of successful Solutions Consulting, Sales Engineering, Solution Architecture, or related pre-sales experience.
• 5+ years of experience in payment processing, fintech, business process outsourcing, customer engagement technology, AI solutions, or related technology industries.
• Demonstrated experience supporting the sale, implementation, or deployment of Agentic IVA (Intelligent Virtual Assistant) solutions and conversational AI technologies.
• Strong understanding of agentic AI concepts, customer engagement automation, conversational AI platforms, and their business applications.
• Demonstrated success in meeting quota and supporting revenue attainment goals.
• Excellent communication, presentation, and storytelling skills, with the ability to articulate complex technical concepts to both technical and executive audiences.
• Strong organizational, project management, and follow-up skills.
• Strong work ethic, self-motivated and driven, with the ability to manage multiple priorities in a fast-paced environment.
• Ability to work collaboratively across Sales, Product, Engineering, Marketing, and Customer Success teams.
• High emotional intelligence and the ability to quickly build trusted relationships with customers and internal stakeholders.
• Bachelor’s degree or equivalent experience.

Required Travel

20%

Pay

$150,000 - $170,000 USD

Benefits

• Competitive salary and benefits with growth-company options grant
• Fast-paced and professional work culture
• Stock options with standard startup vesting - 1 year cliff; 4 years total
• $50 monthly communication expense stipend to go towards your phone/internet bill
• $250 stipend to enhance your WFH setup
• Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200)
• Premium medical benefits including vision and dental (100% coverage for employees)
• Company-sponsored life and disability insurance
• Paid parental bonding leave
• Paid sick leave, jury duty, bereavement
• 401k plan
• Flexible Time Off (our team members typically take off ~3-4 weeks per year)
• Volunteer Time Off
• 13 scheduled holidays

Why Join Us?

We strive to create a workplace where all employees thrive. Our core values represent who we are today and we take pride in the way we work with each other as well as with our stakeholders.

Equal Opportunity Employer

We are dedicated to cultivating a diverse workforce which in turn, enhances our products and services for the communities we serve. Applicants who represent all backgrounds are strongly encouraged to apply.

California Consumer Privacy Act

PayNearMe, Inc. (the “Company”) is providing you with this Notice (“Notice”) to inform you about:

• the categories of Personal Information that the Company collects and maintains about applicants;
• the purposes for which the Company uses that Personal Information.