Sr Solutions Architect, Presales (Req#1028)

Candidates must be geographically located in the New York Metro area with a willingness to work on-site in ePlus' 1 Penn Plaza office two days per week.

About the role

As a focused technical lead and sales engineer for ePlus targeted product and service solutions, you will support the ePlus regional sales team to drive revenue creation and capture within the customer account portfolio. You will work with experienced architects, engineers, and consultants to understand customer needs and craft sustainable IT roadmaps.

Responsibilities

• Provide technical expertise to sales teams and customers across multiple technology towers
• Establish credibility and trusted advisor status with ePlus’ sales team and customers
• Conduct customer-facing presentations on ePlus’ core competencies and technical solution offerings for assigned accounts and focus areas
• Assist sales team with overall account planning as it relates to technical aspects of hardware, software, and services opportunity qualification and development
• Complete and author technical sections for RFP/RFI/RFQ responses
• Assist sales team with identifying and capturing customer business and technical requirements during the sales cycle and determining ePlus’ recommended solution
• Develop and finalize solution architecture/design and detailed line-item configurations and/or bill-of-materials (BOMs)
• Develop and finalize solution proposal and/or presentation of recommended solutions
• Lead technical scoping/reviews with sales team and customers for Statement of Work (SOW) generation, planning, and designing solutions for complex multi-vendor solutions
• Function as technical liaison and ePlus ambassador with field OEM channel sales and technical teams
• Conduct knowledge transfers with solution architect colleagues and service delivery team regarding solution and OEM product updates/changes, lessons learned from previous engagements/experience, etc.
• Assist sales team in dealing with customer satisfaction issues surrounding technical aspects or approach of a recommended solution
• Identify product or services candidates to sales and services management as new solution areas for ePlus to potentially develop or invest in
• Complete training and maintain OEM certification(s) as requested and approved by management, in accordance with assigned focus area
• Be proactive in highlighting and suggesting areas for improvement in regional procedures, structure, reporting, etc.
• Propose ideas and solutions to help improve functional areas
• Participate in weekly pre-sales engineering conference calls
• Review current pipeline and forecast potential revenue, win probability, and estimated date of completion, on a weekly basis
• Conduct ePlus branded lunch and learns with customers and identify sales opportunities

Core technology competency should include some combination of Networking, Security, Data Center, and AI.

Requirements

• College degree or applicable work experience
• 5+ years of experience in designing or implementing complex network, security, and/or data center solutions
• 8+ years of experience in providing pre-sales engineering support
• Current certifications from OEMs such as: Cisco, HPE, Juniper, Dell, VMWare, Palo Alto
• Excellent oral, written, and presentation skills
• Strong attention-to-detail

Benefits

• Competitive base salary with uncapped commissions
• Full range of medical, financial, and other benefits, including 401(k) eligibility and employee stock purchase program
• Various paid time off benefits, such as vacation, sick time, and personal leave
• Access to continuous learning and internal mobility opportunities

Pay

The initial base salary range for this position is expected to be between $150,000 and $200,000 annually. The final base salary offered will be determined by multiple factors, including job-related knowledge, depth of experience, skills, certifications, and geographic location. Compensation may also include commissions and discretionary bonuses.

Why ePlus?

• Industry Leadership – Trusted technology partner with deep expertise in cloud, security, data center, AI, and digital infrastructure solutions
• Unlimited Earning Potential – Competitive base salary with uncapped commissions
• Cutting-Edge Solutions – Robust portfolio of IT solutions and services backed by strategic partnerships with top technology providers
• Longevity and Market Resilience – One of only 11% of Nasdaq-listed companies in business for more than 30 years, with consistent revenue growth and robust financial performance
• Career Growth – Access to continuous learning and internal mobility opportunities
• Supportive Culture – Collaborative team valuing innovation, integrity, diversity, and long-term client success

Corporate Values

• Respectful communication and cooperation – Prioritizing respectful communication and treating everyone with dignity
• Teamwork and employee participation – Collaboration and teamwork through diverse perspectives
• Work/life balance – Supporting employees’ varying needs for a healthy work-life balance
• Embracing communities – Supporting and engaging with the communities that nurture us