Solutions Architect, Presales (Req# 1336)

Candidates must be geographically located in the New York Metro area with a willingness to work on-site in ePlus' 1 Penn Plaza office two days per week.

About the role

As a Solutions Architect, Presales, you will serve as the dedicated technical lead and sales engineer for targeted ePlus product and service solutions. In partnership with the regional sales team, you will help drive revenue growth and expand opportunities across the customer account portfolio. You will collaborate with master architects, engineers, and consultants to understand clients’ needs, design strategic solutions, and develop sustainable IT roadmaps that help customers achieve their business goals.

Responsibilities

• Serve as a presales technical resource and trusted advisor to ePlus sales teams and customers across assigned technology focus areas.
• Partner with sales teams to understand customer goals, qualify opportunities, and shape the right hardware, software, and services solutions.
• Lead customer-facing presentations and ePlus branded lunch and learns that highlight ePlus’ core competencies, technical capabilities, and recommended solutions.
• Capture customer business and technical requirements during the sales cycle and translate them into practical solution recommendations.
• Develop solution architectures, detailed configurations, bills of materials, proposals, and presentations.
• Lead technical scoping and solution reviews with customers and internal teams to support Statement of Work development for complex, multi-vendor solutions.
• Author technical content for RFP, RFI, and RFQ responses.
• Serve as a technical liaison with OEM partners, channel teams, solution architect peers, and service delivery teams.
• Share product updates, lessons learned, and solution insights to strengthen collaboration across the broader pre-sales team.
• Support customer satisfaction by helping address technical questions, concerns, or issues related to proposed solutions.
• Identify emerging product and service opportunities that could expand ePlus’ solution portfolio.
• Complete approved training and maintain OEM certifications aligned to assigned focus areas.
• Recommend improvements to regional processes, reporting, collaboration, and overall pre-sales effectiveness.
• Participate in weekly pre-sales engineering calls and review pipeline activity, including revenue potential, win probability, and expected timing.

Requirements

• Bachelor’s degree or equivalent relevant work experience.
• 5+ years of experience in a pre-sales engineering or solutions consulting capacity.
• 5+ years of experience designing and/or implementing complex networking, security, and/or systems/storage solutions.
• Demonstrated core technology experience across one or more of the following areas: Networking, Security, Data Center, and/or AI.
• Current certifications from leading OEMs such as Cisco, HPE, Juniper, Dell, VMware, and/or Palo Alto.
• Strong verbal, written, and presentation skills with the ability to communicate complex technical concepts to diverse audiences.
• High level of attention to detail and strong organizational skills.

Benefits

• Unlimited earning potential with a competitive base salary and uncapped commissions.
• Full range of medical, financial, and other benefits, including 401(k) eligibility and an employee stock purchase program.
• Various paid time off benefits, such as vacation, sick time, and personal leave.

ePlus offers a supportive culture that values innovation, integrity, diversity, and long-term client success. We provide access to continuous learning and internal mobility opportunities.

Pay

The initial base salary range for this position is expected to be between $140,000 and $175,000 annually. The final base salary offered will be determined by multiple factors, including job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, compensation may include commissions and discretionary bonuses.

Schedule

This position requires on-site work at ePlus' 1 Penn Plaza office two days per week.