Sr. Software Engineer - Patient Services (Remote)

About Our Client

The organization operates in the mental healthcare industry with a focus on treating the whole person by addressing complex mental health issues. It aims to reduce stigma around mental health and improve overall well-being by providing evidence-based, compassionate care that empowers individuals to manage their mental health. The organization is remote-first and supports operations across most U.S. states.

About the Opportunity

The Sr. Software Engineer - Patient Services is responsible for architecting and leading the development of a scalable, resilient backend platform that serves as the core source of patient data. This role is critical during a phase of rapid growth and involves technical leadership, mentorship, and collaboration with cross-functional teams to ensure high-quality mental healthcare delivery through robust engineering solutions.

Responsibilities

• Architect and develop distributed, high-throughput backend systems for patient data.
• Lead technical strategy for re-engineering core backend data infrastructure.
• Mentor engineers and review architectural designs.
• Establish operational rigor and sustainable practices.
• Collaborate with product managers and cross-functional teams to guide engineering and product roadmaps.

Requirements

• 4+ years of professional experience in software engineering.
• Experience building distributed and event-driven systems.
• Experience with microservice development.
• Ability to work on cross-functional teams bridging technical and non-technical stakeholders.
• Proficiency with AI-assisted development tools to improve productivity while maintaining quality.
• Experience mentoring others and establishing design patterns.
• Preferred: Degree in Computer Science or equivalent experience.
• Preferred: Experience with on-call duties and operational improvements in customer-facing products.
• Preferred: Experience in early-stage or high-growth startup environments.
• Preferred: Experience with high reliability/accuracy products (e.g., healthcare, finance).
• Preferred: Experience with NodeJs and Kafka.

Benefits & Perks

• 100% remote work with flexible hours within the United States (excluding Hawaii).
• Comprehensive medical, dental, vision, life, disability insurance, and FSA/HSA options.
• Access to a 401(k) retirement plan.
• Generous paid time off including two company-wide shutdown weeks annually.
• Paid parental leave for all parents.
• Employee Assistance Program supporting mental and physical health.
• Quarterly department stipends for team activities.
• Employee resource groups fostering inclusion and belonging.
• Home office stipend and monthly internet/cell phone reimbursement.
• Wellness initiatives with a monthly wellness stipend.