Sr Salesforce Administrator

About the role

Lamb Weston is seeking an experienced Senior Salesforce Administrator to support the ongoing delivery, enhancement, and stability of our Salesforce platform. This role plays a key part in enabling sales and service operations by delivering scalable solutions, supporting project-based implementations, and maintaining a reliable production environment. The ideal candidate is a proactive problem solver with deep platform expertise, strong collaboration skills, and experience managing enterprise-level Salesforce environments.

Key Responsibilities

• Platform Configuration & Optimization: Lead the configuration and enhancement of core Sales and Service Cloud functionality including leads, opportunities, account/contact management, forecasting, territory management, sales workflows and case management, queues and knowledgebase content.
• Stakeholder Engagement: Work closely with business teams and the AMS-partner to gather requirements, validate proposed solutions, and ensure configurations support business goals and processes.
• Testing & Deployment Support: Support user acceptance testing (UAT) through test planning, coordination, and issue resolution to ensure high-quality releases.
• Production Support & Stability: Serve as the primary administrator for Salesforce, managing incidents, troubleshooting issues, and ensuring platform performance and availability.
• Enhancement Execution: Own and deliver enhancement requests including configuration changes, automation updates (e.g., flows, validation rules), and UI improvements, in collaboration with development teams.
• Governance & Best Practices: Act as a platform steward, promoting best practices and standardization, scalability, and adherence to enterprise governance standards.

Qualifications

• 5+ years of Salesforce administration experience in enterprise environments
• Deep understanding of Sales and Service Cloud capabilities
• Proven experience supporting both project implementations and production support environments
• Understanding of integrations and upstream/downstream systems (ERP, marketing automation etc)
• Familiarity with UAT processes and working within a structured release cycle
• Strong interpersonal and communication skills across cultures and regions with a customer-service mindset
• Required: Salesforce Administrator certification; Advanced Admin and/or Sales or Service Cloud Consultant certification a strong plus

Benefits

Coupled with our compensation and bonus incentive programs, our benefits deliver rewards that are market competitive. Some of the most attractive elements of our benefit programs include:

• Health Insurance Benefits - Medical, Dental, Vision
• Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
• Well-being programs including companywide events and a wellness incentive program
• Paid Time Off
• Financial Wellness – Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts
• Life and Accident insurance
• Family-Friendly Employee events
• Employee Assistance Program services – mental health and other concierge type services

Pay & Benefits

A reasonable annual estimate of the range for this role is $86,380.00 - $129,570.00. Benefits may vary based on location, job role/level, job status, and/or the terms of any applicable collective bargaining agreements.

Equal Opportunity Employer

Lamb Weston is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status or any other protected factor under federal, state or local law.