Sr Salesforce Administrator

Key Responsibilities

• Platform Governance & Architecture Standards
• Declarative-First Architecture: Define, establish, and enforce architectural governance standards across the platform.
• Maximize the use of Salesforce Flow Builder, dynamic forms, and standard objects to deliver highly functional solutions while minimizing technical debt and avoiding unnecessary custom code.
• Release Management: Establish and manage rigorous sandbox architecture and DevOps/change control processes, ensuring all deployments are thoroughly documented, tested, and tracked.
• Data Security & Compliance: Architect and maintain a robust role hierarchy, profile management framework, permission sets, and sharing rules that ensure data security while enabling seamless operational collaboration.
• Data Ecosystem & Enterprise Integration (Functional SME)
• Data Lake Collaboration: Act as the primary Salesforce SME working hand-in-hand with the IT Data Team. Ensure all underlying Salesforce objects, fields, and custom architectures are perfectly structured, documented, and optimized for reliable, downstream ELT/ETL extraction into Microsoft Fabric / Synapse.
• ERP Data Alignment: Partner with internal business systems analysts and external implementation partners to guide the mapping, validation, and syncing of financial, project, and tracking data between Salesforce and Trimble Spectrum ERP.
• Data Dictionary Ownership: Create and maintain complete data dictionaries, entity-relationship diagrams (ERDs), and environment dependency maps to support continuous data governance.
• Operational Analytics: Build, customize, and maintain advanced operational dashboards and complex custom report types that provide leadership with immediate, actionable visibility into key pipeline and field efficiency metrics.
• Front-End UI/UX & Field Adoption
• Persona-Driven UI Design: Architect clean, fast, and responsive Lightning pages customized specifically for construction workflows, estimating, project management, and field leadership.
• Process Optimization: Translate intricate, multi-step operational requirements into streamlined, error-proof guided experiences (such as Screen Flows) that reduce data entry friction and enhance operational efficiency.

Qualifications & Experience

• Experience: 5+ years of dedicated Salesforce Administration experience, ideally within a multi-unit mid-market or enterprise organization. Direct experience in Construction, Engineering, Field Services, or Mechanical Trades is highly valued.
• Data & Integration Acuity: Strong conceptual understanding of relational databases, data warehousing, data governance, and API-driven integrations. Must possess the ability to model data accurately for downstream analytics teams.
• Technical Balance: Expert-level mastery of Salesforce Flow, automation suites, and declarative features. Ability to read, interpret, and troubleshoot existing legacy Apex code or Lightning Web Components (LWC) when necessary, combined with a strict philosophy against over-engineering.
• Professional Collaboration: Proven track record of acting as a collaborative functional lead alongside data engineers, IT infrastructure leadership, business stakeholders, and system integrators.

About Crete United

Crete United is a nationwide leader in beautiful, sustainable building infrastructure solutions. Focused on HVAC, plumbing, electrical, and building automation services, we partner with regional champions to provide multi-discipline mechanical solutions across commercial, industrial, and institutional sectors. We leverage advanced technology and centralized enterprise standardizations to drive operational excellence and empower localized execution.