Sr Sales Specialist - Amazon Connect, Amazon Connect

About the role

Amazon Connect is one of the fastest growing services in the history of AWS, and a leader in the Contact Center as a Service (CCaaS) space. This AI-powered cloud contact center delivers a rapid pace of innovation that enables companies to unlock bar-raising experiences for customers and agents at lower cost.

Responsibilities

• Drive revenue in a defined territory with multiple account teams and partners
• Meet or exceed revenue targets by helping AWS sellers navigate sales cycles and accelerate implementations by working with cross-functional team to originate and close opportunities that drive Amazon Connect revenue
• Build deep relationships with customers to fully understand their business, solutions, and technical needs
• Create & articulate compelling value propositions that address specific needs of your customers
• Build, manage, and close a pipeline of Amazon Connect revenue in your territory
• Drive business development initiatives in your territory in partnership with Go To Market Strategy team and Partner Development resources to help expand market penetration for Amazon Connect
• Prepare and give business reviews to AWS senior management teams

Requirements

The ideal candidate has enterprise sales experience in related areas (i.e. customer experience management, contact center), is a self-starter, and is willing to operate both tactically and strategically.

Qualifications

• 5+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives
• Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels
• 5+ years experience selling into contact centers

Skills

Preferred Qualifications:

• 5+ years of building profitable partner ecosystems experience
• Experience developing detailed go to market plans

Benefits

Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

Pay

Basic Qualifications: $80,000 - $120,000 per year

Schedule

Full-time, remote option available in Bogotá or Medellín, Colombia