Sr Sales Ops Associate, Internal Tools & Systems, Uber Advertising

About the role

At Uber, we are reimagining the way the world moves. Our Advertising business is a key driver of this mission, connecting brands with our highly engaged audience across our mobility and delivery platforms. We are a fast‑growing team looking for a systems expert to build the foundation for our next phase of growth. The Ads Internal Tools & Systems team supports an enterprise advertising business spanning Managed Ads, Programmatic, Self‑Serve, Sponsored Listings, and Endemic Advertising. The Senior Sales Ops Associate will own and scale the technology stack — Salesforce, Billing, Ad Server, and Reporting — that powers our Advertising sales team. This is a high‑visibility individual contributor role: the systems and decisions you own directly feed the pipeline, renewal, and revenue metrics that Ads Leadership reviews regularly, and the projects on your roadmap are ones Leadership actively cares about. You will be the primary owner of our sales systems end to end — from CRM to ad‑serving, billing, and reporting. Your mission is to create a seamless, automated, and scalable systems environment that removes friction for sellers and ensures data integrity from the initial opportunity all the way through to final payment: the complete Lead‑to‑Cash (L2C) workflow.

Responsibilities

• Manage and optimize the systems and processes supporting the complete L2C lifecycle — from opportunity creation through billing, campaign activation, and reporting — ensuring a seamless, trustworthy flow of data at every handoff.
• Serve as the technical expert for our advertising billing and order management systems. Partner with Finance to ensure accurate invoicing, reconciliation against closed‑won revenue, and clean handoffs between Salesforce and Billing.
• Own day‑to‑day administration of Salesforce and its integrated tools — Billing, Ad Server, and Reporting. You're responsible for system configuration, automation, data integrity, and user support across all four.
• Ensure campaigns activate reliably and on time once deals close, and that Ad Server status stays in sync with contract and billing state — preventing both activation delays and premature campaign launches.
• Design and run a scalable request intake framework for cross‑functional asks; identify and resolve systemic bottlenecks, particularly at the handoffs between sales, billing, and ad delivery.
• Build and maintain reporting that gives Leadership trustworthy, real‑