Sr. Sales Manager, DPMS

Carestream Dental is a market leader in dental imaging and practice management software (DPMS), providing solutions to dental, oral surgery, and orthodontic practices. Our software helps streamline workflows, reduce manual steps, and improve day-to-day operations, supporting patient and office workflows, reporting and analytics, financial operations, and overall practice efficiency.

About the role

We are seeking an Inside Software Sales Manager (DPMS) to lead a team focused on engaging our existing software customer base. This hands-on leadership role reports directly to the VP of Inside Sales and involves coaching a team of Account Managers to drive revenue through structured sales processes, account reviews, and solution positioning. The ideal candidate is disciplined in execution, strong in coaching, and experienced in KPI-driven management within a quota-carrying sales environment.

Responsibilities

• Lead a team of Account Managers focused on driving revenue from existing customers.
• Drive a structured sales process, coaching the team to prospect into accounts, conduct quality conversations and account reviews, ask strong discovery questions, position new offerings, deliver presentations and demos, and close business (including objection handling).
• Coach and develop the team by listening to calls, identifying individual challenges, and using practice and roleplay to sharpen pitches and increase customer conversations.
• Own and drive team performance across key KPIs: calls/contacts/conversations, pipeline creation, demos and sales pitches, proposals sent, and closes.
• Track and update KPIs weekly, inspect team performance regularly to identify trends, coaching opportunities, and gaps.
• Train and enable the team to incorporate new products into their pitches as they launch.
• Partner closely with the VP of Inside Sales to execute on the broader sales strategy.

Requirements

• Experience managing an inside sales team selling software (SaaS).
• Strong orientation toward driving revenue and selling, not only supporting customers.
• Experience with prospecting and a structured sales process.
• Proven ability to coach reps hands-on, including listening to calls and demos, running roleplays, and developing skills.
• Ability to drive accountability, holding reps to key indicators and performance standards.
• Experience interviewing and hiring talented sales professionals.
• Dental or medical software industry experience is a plus but not required.
• 3-5 years as a Sales Manager of an inside sales team.

Qualifications

Bachelor’s degree is preferred or equivalent experience.

Pay

$150,000 to $200,000 USD OTE (split between base and commission), based on experience.