Sr. Sales Coordinator

This is a hybrid role based out of our HQ in Carlsbad, CA with an in-office expectation of 4 days a week.

About the Role

The Sr. Sales Coordinator is responsible for order management tasks such as entering and modifying orders, including EDI transmissions and prAna dealer website orders. This role responds to wholesale inquiries and assists customers and external sales representatives with product purchases and information, including ATS reporting, open order management, return authorization creation, and credit issue research. The Sr. Sales Coordinator interfaces with several departments and requires strong communication, collaborative, and organizational skills. The ideal candidate is a highly organized, detail-oriented self-starter who thrives in a fast-paced environment, is collaborative and approachable, and adept at managing multiple priorities while consistently meeting deadlines.

Responsibilities

• Process and manage orders, including EDI transmissions and prAna B2B orders, while ensuring supply chain compliance and verifying pricing, discounts, and terms prior to shipment.
• Address customer inquiries, monitor open orders, and assist with product information, returns, credit issues, and invoicing in collaboration with prAna’s accounting department.
• Collaborate with internal and external sales representatives to support seasonal sales efforts and maintain strong account relationships; work with Sales Managers and Planning team for additional preseason or inventory chase opportunities.
• Complete various tasks such as data validation, pricing accuracy checks, and timely delivery of seasonal information while ensuring compliance with best practices.
• Work with Managers and Sales Representatives to assist dealers in all aspects of their business as it pertains to prAna sales, including assistance at trade shows, sales meetings, and key account meetings.
• Prepare samples, merchandising assortments, reports, and other tools needed for productive meetings and line presentations.
• Monitor and report on shipping progress including open orders, accounts/orders on hold, bulk orders, product availability, allocation, and provide ad hoc reports as requested.
• Deliver user-friendly reports to external sales reps for improved communication, conduct inventory analysis for order fulfillment, and manage delayed orders in the order book.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• Experience with EDI and related software.
• Strong understanding of sales processes, seasonal cycles, and wholesale operations (apparel industry preferred).
• Strong interpersonal skills with the ability to work cross-functionally.
• Proficiency in Microsoft Excel.
• Experience in the outdoor industry and/or apparel business is a plus.
• ERP system experience is strongly preferred, with familiarity in order entry and vendor setup processes.
• Ability to travel occasionally (1–2 times annually for account-related travel).

Pay

Hiring range: $24.74 - $34.74 per hour. Pay decisions are determined by multiple factors, including market rates, a candidate’s capabilities and skills, years of experience, and internal equity.

Benefits

Columbia Sportswear Company offers regular full-time employees a benefits package that includes:

• 401k plan with a generous company match.
• Medical, dental, vision, life insurance, and disability coverage.
• Flexible spending accounts and health savings account.
• Assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services).
• Free and confidential 24/7/365 counseling services (EAP+).
• Extensive wellness benefits and employee discounts.
• Generous time off program.