Sr. Reliability Product Manager-Tech, Infrastructure Reliability & Quality
About the role
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. As a Senior Reliability Product Manager - Tech, you will focus on developing internal tools and mechanisms to improve product reliability, quality, and supplier management processes and implementation of various automated tools and tracking mechanisms.
Key job responsibilities
- Metric Automation: Collect product requirements for key reliability and quality metrics; develop Page 0 metrics for products supported by IRQ; collaborate with partner teams to create tooling and tracking mechanisms; develop tools to report metrics periodically and flag endemic issues
- Supplier Qualification Management: Create a tool to manage supplier qualification requests for Long Lead Equipment (LLEs); implement a tracking system for 360-degree evaluations; ensure proper quality and reliability evaluations are performed; establish data archiving processes and internal approval procedures; develop reporting and compliance mechanisms
- Tier 2 Component Tracking: Collaborate with the EAM team to develop a tracking system for Tier 2 components; estimate the Tier 2 component lifespan to drive business decisions on maintenance, replacement, and end-of-life strategies
Basic Qualifications
- 5+ years of end to end product delivery experience
- 5+ years of technical product or program management experience
- 5+ years of mission critical facilities experience
- Bachelor's degree in Engineering, product marketing, or business development
- Experience owning/driving roadmap strategy and definition
Preferred Qualifications
- Experience in building and driving adoption of new tools
- 7+ years in product, program, and/or technical leadership for large scale strategic initiatives in the data center infrastructure domain
- Masters degree in Engineering, product marketing, or business development
- Experience writing documents on business requirements for new products, product development proposals, process improvement initiatives and/or product roadmaps
Pay
USA, VA, Herndon: $151,200.00 - $204,600.00 USD annually. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.
Benefits
- Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- Paid time off
- Parental leave