Sr. Reliability Technical Program Manager, Infrastructure Reliability & Quality

Key job responsibilities

• Manage and improve performance of vendors for different LLE Equipment Specific Performance Metric (E.G Annual Failure Rate)
• Root Cause Analysis SLA (e.g., > 60 days)
• Root Cause Analysis Quality
• Corrective Action Implementation (% Complete)
• Reduce engineering LOE by 50% driving automation on above KPIs
• Publish monthly category review
• Supplier/reliability metrics to internal customers
• Publish top 2 critical quality/reliability issues for each category to leadership
• Publish corrective actions completion of top 2 issues for each category
• External supplier reviews with eternal customer (Monthly/Quarterly)
• Track availability impacting issues (CSE/LSE/LLT) and publish root cause and corrective actions

About the team

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Basic Qualifications

• Bachelor's degree in Engineering, Computer Science, or a related field
• 7+ years of working directly with engineering teams experience
• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 7+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
• 6+ years of program management, sourcing project management and supplier or customer relationship management experience