Sr. Project Manager, Custom Antibodies - Temp

About the role

Reporting to the Director of Commercial Project Management, you will coordinate multiple simultaneous projects for our high-throughput Antibody/IgG offerings. You will manage project execution from the initial inquiry through final delivery, including communication between internal departments—Sales, Customer Service, Tech Support, Operations, Product Management, and Finance—to create quotes/Statements of Work (SOWs) and ensure customers receive proactive updates on their project’s progress.

Responsibilities

• Manage End-to-End Coordination: Oversee custom AI/ML Antibody projects from intake to final delivery, ensuring smooth transitions between quoting, production, and antibody data delivery.
• Design & Quoting: Gather antibody design requirements to ensure quotes and SOWs accurately reflect customer needs, costing, and production team capabilities.
• Track & Report: Prepare quotes and maintain real-time status updates in the project tracker for all issued quotations and active orders.
• Customer Communication: Serve as the primary contact for project timelines, data quality, and technical updates; respond to inquiries or route them to the correct internal expert for prompt follow-up.
• System Accuracy: Maintain precise records of quotes, orders in progress, and shipments to ensure reliable reporting.
• Process Improvement: Identify workflow inefficiencies and suggest practical ways to scale operations as the department grows.

Requirements

• Bachelor’s degree in Biology, Chemistry, or a related field. An advanced degree or hands-on laboratory experience is a plus.
• 4–5 years of experience in the life sciences. A technical background in AI/ML-based antibody engineering and/or antibody characterization is preferred.
• 1–2 years of experience leading scientific projects in a commercial setting, with a proven ability to manage timelines across different departments.
• Familiarity with Salesforce and Jira is a plus.

Skills

• Collaborative Influence: Ability to work effectively with customers and internal teams (Sales, Operations, Customer & Tech Support, Finance, etc.) to move projects forward without direct authority.
• Operational Skills: Strong organizational and communication skills, with the ability to meet deadlines and maintain high standards under pressure.
• Problem-Solving & Scalability: A track record of identifying bottlenecks in workflows and implementing practical, organized solutions to help teams handle increased volume.

Schedule

This position follows a hybrid schedule requiring 3 days per week on-site at one of our offices located in Wilsonville, OR; South San Francisco, CA; or Carlsbad, CA.

Pay

The base cash compensation for this California-based role is $48 - $60 USD per hour. In addition to base salary, this role is eligible for bonus, equity, and a generous benefits package. Final compensation amounts are determined by multiple factors, including candidate skill, experience, expertise, and location and may vary in other locations.

About Twist Bioscience

Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. We work in service of people who are changing the world for the better in fields such as healthcare, agriculture, industrial chemicals, and data storage. Our unique silicon-based DNA Synthesis Platform provides precision at a scale otherwise unavailable to our customers.