Sr. Program Manager, Talent Systems & Process Design

About the role

As a Sr. Program Manager on the Global Talent Acquisition Team at Adobe, you will play a vital role in optimizing global recruiting processes. You will be a key player in crafting the future of our recruitment operations, driving solutions for both long-term and immediate priorities. Your role will be instrumental in ensuring flawless execution and implementing innovative strategies in a world-class organization! The right candidate brings deep talent operations expertise, thrives in complex collaborative environments, and excels at translating strategy into action!

Responsibilities

• Play a critical role in our talent systems and process design team by maturing and optimizing workflows and ensuring solutions are scalable and user-centric.
• Collaborate independently with cross-functional partners demonstrating executive presence to influence and align partners at all levels.
• Provide strategic leadership in design thinking and support vision development for innovation within Global TA.
• Establish, design, and implement TA programs and initiatives that streamline processes and technology while ensuring systems are AI-ready.
• Analyze and report on program outcomes using industry-standard approaches and benchmarking to make data-driven recommendations on continuous improvement.
• Proactively identify the need for new areas of analysis or gaps in existing product lines.
• Ability to translate customer feedback and business requirements into actionable process enhancements and system integrations.
• Proven ability to map, analyze, and improve end-to-end recruiting and operational processes using methodologies such as Lean, Six Sigma, or Design Thinking.
• Operate collaboratively and influence as a trusted partner with cross-functional teams including Talent Acquisition, HR Tech, People Analytics, Legal/POCL and more.
• Translate strategic business decisions into results with clear success criteria.
• Establish and maintain SOPs, user guides, and knowledge articles.

Requirements

• 8+ years of experience in TA Operations and/or HR product or project management.
• Proven track record managing complex, cross-functional programs end-to-end — from scoping and planning through execution, risk management, and delivery.
• Comfortable building programs from the ground up — designing new processes, systems, or workflows where none exist yet, rather than just optimizing established ones.
• Experience with TA systems such as Workday (ATS), candidate relationship management (CRM) platforms, LinkedIn Recruiter and Talent Insights, AI first talent intelligence platforms like BrightHire.