Sr. Program Manager, Home Charging

The Residential Energy team at Tesla is responsible for the sale and deployment of home energy technologies such as Powerwall battery storage, solar, and home charging systems. We are looking for a high-performing team member to grow our home charging programs. This role involves setting program goals, leading cross-functional teams, and continuously improving programs and products based on feedback.

About the role

This role requires close collaboration with both Energy and Motors leadership. The successful candidate will be responsible for establishing clear targets for programs, maintaining alignment across stakeholders, and tracking tasks and milestones to ensure progress towards program goals. They will also leverage customer and market data to analyze Tesla's position and develop strategies to address pain points and capitalize on opportunities.

Responsibilities

• Establish clear targets for programs in conjunction with leadership direction and operational parameters.
• Maintain alignment across stakeholders on strategy and goals.
• Own performance to program goals – including sales, growth, and customer satisfaction.
• Set action plans and communicate clearly across teams to achieve targets.
• Track tasks, milestones, deliverables and hold other teams accountable to progress.
• Proactively identify major risks to program performance and develop / propose strategies to mitigate.
• Leverage insights from customer and market data to analyze Tesla’s position, market share, competitor products, pricing, customer sentiment and success – help identify pain points and opportunities and create and implement plans to address.
• Develop new commercial offerings (e.g. bundling, financing, etc.).
• Support the success of new hardware / software product launches working closely with Engineering, New Product Introduction / Launch, Finance, Marketing, etc.
• Forge new partnerships and support/expand existing channel relationships in collaboration with sales and business development teams.
• Collaborate with analytics/data functions to put in place the necessary tools to track performance to program KPIs, ensure dissemination of reporting to various audiences is timely and relevant, and enable data-driven decision making.

Requirements

• Bachelor’s Degree in Engineering, Economics, Business, or equivalent experience.
• 7+ years of work experience in Business Operations, Program Management, Product Management, Management Consulting, Finance and/or other related fields.
• Charging or Energy industry experience strongly preferred.
• Extremely organized and comfortable managing a high degree of complexity, and embraces change and rapid pace of work.
• Fluency with Microsoft Excel, Powerpoint, organizational tools (Confluence, JIRA).

Qualifications

• Structured communication with the ability to present to executive team both in visual and verbal means.

Skills

• Structured communication with the ability to present to executive team both in visual and verbal means.

Benefits

• Competitive pay and benefits package including medical plans, dental, vision, HSA contributions, FSA, 401(k), ESPP, and more.
• Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Pay

The expected compensation range for this position is $72,000 - $198,000/annual salary + cash and stock awards + benefits. The total compensation package for this position may also include other elements dependent on the position offered.