Program Manager - EV Charging
About Ecology Action
Ecology Action is dedicated to creating a sustainable future by delivering innovative solutions that reduce emissions and improve efficiency. We believe every person counts and every action matters. Our mission is to advance equitable community climate solutions and reduce GHG emissions through partnership, education, and action. Every action we take today can create the future we want—one where people and planet thrive together. Join us in building a sustainable future where equity, resilience, and innovation are at the core.
About the Role
The Southern California-Based Electric Vehicle Charging (EV-C) Program Manager will lead Ecology Action’s technical assistance programs supporting multifamily and small business property owners in constructing Level 1, Level 2, and DC fast EV chargers. This role involves managing consultants for EV planning and engineering, as well as contractors for EV charger construction, while ensuring performance deliverables, program administration, budget management, and reporting for one or more technical assistance contracts.
Responsibilities
- Project Administration
- Track, assess, and manage performance against contract budgets.
- Manage budget adjustments internally and with funders.
- Provide progress reports to funders.
- Review and approve Ecology Action invoices to funders in coordination with the accounting team.
- Process and approve vendor invoices in coordination with the accounting team.
- Ensure compliance with grant and contract agreement terms and conditions.
- Participate in internal quarterly budgeting, forecasting, and adjustments.
- Track and assess performance against contract deliverables; lead on all funder contract requirements and data reporting.
- Liaise with Central Services (IT, accounting, HR, Business Analytics) and Marketing Teams for project support.
- Develop technical assistance workflows and processes for integration into Client CRM systems in collaboration with the EV Program Operations team.
- Prepare agreements and contracts with subcontractors, consultants, vendors, and program participants; manage all contracts to scope and budget.
- Ensure OSHA and Ecology Action safety protocols are followed during program implementation.
- Maintain accurate and organized records of required documents.
- Participate in team and staff meetings.
- Client Management and Stakeholder Engagement
- Serve as the primary point of contact (POC) for clients (funders) and contract managers, ensuring strong relationships and alignment with client expectations.
- Collaborate and coordinate with project partners to implement consensus-based approaches to program implementation.
- Facilitate effective communication with stakeholders to achieve program goals and high-quality deliverables.
- Build a Trade Ally Partnership program and coordinate with electrical contractors to bid on projects. Provide program resources to electrical contractors, including education on industry trends, best practices, and current technologies.
- Generate recommended strategies for increasing program impact and functionality; respond to challenges in program delivery.
- Build and leverage relationships with key partners and government agencies to position Ecology Action to receive additional funding.
- Design and refine systems and processes to ensure program operational efficiency and scalability.
- Lead operationalizing new or expanded EV charging services as new funding sources are secured.
- Project Implementation
- Conduct initial site walks with property operators to identify optimal parking spaces for EV charging stations near common electrical panels.
- Communicate with property operators to identify and document electrical loads, site constraints, parking logistics, and preferences for shared or assigned EV charging.
- Schedule and participate in technical site assessments with community and facility managers and staff.
- Present EVSE software payment settlement options that meet multi-family property operators’ operational needs.
- Prepare site-specific scope of work and project design.
- Prepare construction estimates and evaluate bids from EV charging installation contractors; evaluate projects for cost-effectiveness.
- Present technical reports, scopes of work, and construction estimates to property operators.
- Support property operators in preparing contractor bid packages and notices to proceed to contract for EV charging station installations, and/or issue purchase orders to subcontractors for Ecology Action’s direct installation projects.
- Manage Ecology Action’s direct installation subcontractors to scope and budget.
- Support property operators with construction project management and equipment commissioning.
- Coordinate with contractors regarding equipment troubleshooting, maintenance, and operations requests.
- Lead Generation and Customer Acquisition
- Enhance Ecology Action’s existing relationships within the market, specifically with decision makers, senior asset management executives, public agencies, and community-based organizations in one or more specific regions of California.
- Directly engage multifamily properties, small businesses, non-profit organizations, and public agencies to submit EV charging project applications.
- Work with EV Charging program management and business development teams to innovate, identify, and engage new external sales channels and partnerships.
- Build and maintain a pipeline of leads sufficient to achieve/exceed program objectives and equity goals.
- Work closely with the Ecology Action marketing team to develop customer acquisition campaigns and collateral.
- Manage training, support, and performance of community-based organizations and other channel partners with execution of marketing outreach campaigns.
- Create and manage systems to track, measure, and evaluate marketing campaign and partner performance; recommend and execute adjustments to approaches that maximize performance.
- Report on outcomes of lead generation activities for funder reports.
Requirements
- A minimum of 5 years’ related experience and a bachelor’s degree in Business Administration, Construction Management, Electrical Engineering, Environmental Studies; or an equivalent combination of education and experience may be qualifying.
- A minimum of 2 years of experience developing and managing budgets or contracts.
- Technical proficiency and experience in developing and managing teams to deliver EVSE installation programs or other construction and electrical trade-related retrofits in multi-family communities and/or public and commercial properties.
- Experience managing multiple contractors and construction projects with prevailing wage requirements.
- Experience with project and program management fundamentals, ideally in the EVSE or clean energy sectors (work planning, scheduling, resourcing, budget management).
- Experience with public agency and utility contract management and reporting.
- Familiarity with CA electrical code, Cal-Green code, and permitting requirements for EV charging stations.
- Experience managing client relationships and acting as a trusted advisor or Owner’s Representative.
Preferred Qualifications
- Master of Business Administration (MBA) or Construction Management from an accredited institution of higher education.
- C-10 electrical contractor’s license or DIR-certified electrician in the state of California.
- Experience in the EV market transformation space, including accessing rebates for and/or owning electric vehicles.
- Experience living/working in low-income and under-resourced communities and/or low-income multifamily housing.
- Familiarity or experience with public agencies and nonprofits working on sustainable transportation and transportation electrification policies and programs in California.
- Experience with customer resource management tool systems deployment.
- Experience working in a “start-up” environment.
- Training in Crucial Conversations or related skills.
- Interest and passion for transportation justice, including helping community members access safe, healthy, reliable, and affordable transportation supporting access to jobs, education, culture, and recreation.
Work Environment
The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, talk, hear, and use a computer keyboard and monitor. The environment is a mixture of an office setting and working out in the field. Most project sites will be located in Los Angeles and Ventura Counties. This position can be hybrid (home/office) or remote and may require the employee to occasionally lift and/or move up to 25 pounds.
Pay
$105,000 - $130,000