Sr Program Manager, Client Delivery

About the role

For our client, we are seeking a Sr Program Manager, Client Delivery to join the team of a leader in the Finance & Insurance space. This role will own the end-to-end delivery of complex client implementation programs, coordinating multiple workstreams and ensuring smooth execution from planning through launch. You will partner closely with clients, internal teams, and external vendors to keep timelines, scope, budget, and dependencies aligned. The position calls for strong program leadership in a SaaS and enterprise software environment, with a focus on commercial discipline and proactive issue resolution. Location: Remote - US based candidates only, no visa sponsorship available.

Pay

Compensation: $155,000 – $180,000 annually

Responsibilities

• Lead multi-workstream programs by creating integrated implementation plans with clear timelines and milestones
• Manage concurrent workstreams, ensuring cohesive execution across platform configuration, integrations, and data migration
• Oversee budget and commercial health, tracking hours and forecasting overruns proactively
• Maintain risk and dependency logs, developing mitigation plans to prevent delivery blockages
• Produce weekly internal briefings and manage client-facing status reports with clear metrics
• Serve as the primary delivery counterpart for client relationships, facilitating weekly status meetings
• Drive collaboration across internal teams and manage third-party vendor timelines

Qualifications

• 6 to 10 years of project delivery experience in SaaS or insurtech, particularly with complex client engagements
• Proven track record of leading multi-year engagements valued up to $10M, managing budget and change orders
• Experience managing 2 or more concurrent workstreams under a unified plan
• Strong financial management skills, including budget tracking and variance reporting
• Expertise in scope and change control, with a focus on identifying change order needs
• Familiarity with Agile methodologies and experience working with Scrum teams
• Excellent communication skills tailored to various audiences, from team leads to executives

Benefits

• Opportunity to lead complex, high-value projects in a growing insurtech company
• Collaborative work environment with cross-functional teams
• Exposure to cutting-edge SaaS solutions and enterprise software implementations
• Professional development opportunities, including potential certifications
• Flexible work arrangements to support work-life balance