Sr. Manager, Client Delivery

Role And Responsibilities

• Manage the customer experience throughout the delivery phase of the project
• Ensure that customer communication is seamless
• Manage the delivery of our solutions from contract to cash and ensure we hit revenue targets
• Partner with the Installations team to ensure tight coordination across multiple projects
• Partner with the Project Finance team to ensure financing aligns with customer and internal goals
• Work across the organization and with customers to remove roadblocks for project completion
• Create and maintain an easy to understand progress report structure and escalation process
• Partner with Sales and Marketing on expanded opportunities with customers

Skills and Experience

• 10+ years of relevant work experience
• Bachelor’s degree required, MBA preferred
• Strong program management skills
• Strong analytical, financial, and presentation skills
• Strong interpersonal skills with the ability to influence others
• Excellent communication skills - both written and oral
• Creative problem-solving and ability to work with ambiguity
• Able to take complicated technical concepts and translate to a general audience in a compelling, succinct manner

About Bloom Energy

Bloom Energy is an equal opportunity employer and makes employment decisions on the basis of merit. We are committed to compliance with all applicable laws providing equal employment opportunities. All qualified applicants, will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability. Bloom Energy makes reasonable accommodations, consistent with applicable laws, for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions, unless undue hardship would result.

Pay

$149,200.00 - $214,800.00