Sr. Delivery Manager
Position Summary
The Senior Delivery Manager owns strategic-level roadmap planning and end-to-end delivery for multiple or highly complex products and programs. This role operates with significant autonomy, drives product roadmap strategy in partnership with product and technology leadership, and serves as a senior point of contact for cross-functional and senior stakeholders. Senior Delivery Managers also mentor Delivery Managers and Delivery Analysts within the team.
Key Responsibilities
Own and manage the strategic-level product roadmap, partnering with product, engineering, and business leadership to define priorities, sequencing, and long-range delivery plans
Lead quarterly and annual roadmap planning cycles, ensuring alignment between strategic goals and delivery capacity
Drive roadmap communication to senior stakeholders, translating business priorities into actionable delivery commitments
Lead end-to-end delivery planning, execution, and tracking for multiple complex programs or products
Lead estimation processes including effort sizing, capacity planning, and forecasting
Identify, assess, and proactively mitigate delivery risks and dependencies across the roadmap
Mentor and guide Delivery Managers and Delivery Analysts, providing feedback and coaching
Contribute to the development and improvement of team delivery standards and frameworks
Produce and present roadmap status reports and executive-ready program updates
Qualifications
6–9 years of experience in delivery management, project management, or a related field
4–7 years of direct experience as a Delivery Manager or equivalent role
Demonstrated experience owning and managing strategic product roadmaps
Strong facilitation skills for roadmap planning, requirements gathering, and estimation workshops
Experience working with senior stakeholders and cross-functional leadership to align on priorities
PMP, CSM, or equivalent certification preferred
Proficiency in roadmap and delivery management tools such as Jira, Aha!, Smartsheet, Azure DevOps, or similar
Core Competencies
Strategic roadmap ownership and planning
Complex program and stakeholder management
Requirements leadership and facilitation
Estimation and forecasting accuracy
Mentorship and team development
Executive-level communication
Benefits
Location: Fully Remote
Location: Remote-First & Flexible PTO — work from wherever you're most productive
Health Benefits: 100% Company-Paid Employee Coverage - Medical, dental, and vision plans with a 100% company-paid employee-only option, plus company contributions toward dependent coverage and company-paid life and disability insurance.
Retirement: 401(k) + 4% Match — with financial advisors to help you plan
Parental Leave: 6 Weeks Parental Leave
Professional Development: Invest in You — 30-60-90 day plans and frequent training
Culture: Culture of Recognition — peer-to-peer bonuses & team celebrations
Equal Opportunity: mPulse is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.