Sr. Delivery Manager

Position Summary

The Senior Delivery Manager owns strategic-level roadmap planning and end-to-end delivery for multiple or highly complex products and programs. This role operates with significant autonomy, drives product roadmap strategy in partnership with product and technology leadership, and serves as a senior point of contact for cross-functional and senior stakeholders. Senior Delivery Managers also mentor Delivery Managers and Delivery Analysts within the team.

Key Responsibilities

• Own and manage the strategic-level product roadmap, partnering with product, engineering, and business leadership to define priorities, sequencing, and long-range delivery plans

• Lead quarterly and annual roadmap planning cycles, ensuring alignment between strategic goals and delivery capacity

• Drive roadmap communication to senior stakeholders, translating business priorities into actionable delivery commitments

• Lead end-to-end delivery planning, execution, and tracking for multiple complex programs or products

• Lead estimation processes including effort sizing, capacity planning, and forecasting

• Identify, assess, and proactively mitigate delivery risks and dependencies across the roadmap

• Mentor and guide Delivery Managers and Delivery Analysts, providing feedback and coaching

• Contribute to the development and improvement of team delivery standards and frameworks

• Produce and present roadmap status reports and executive-ready program updates

Qualifications

• 6–9 years of experience in delivery management, project management, or a related field

• 4–7 years of direct experience as a Delivery Manager or equivalent role

• Demonstrated experience owning and managing strategic product roadmaps

• Strong facilitation skills for roadmap planning, requirements gathering, and estimation workshops

• Experience working with senior stakeholders and cross-functional leadership to align on priorities

• PMP, CSM, or equivalent certification preferred

• Proficiency in roadmap and delivery management tools such as Jira, Aha!, Smartsheet, Azure DevOps, or similar

Core Competencies

• Strategic roadmap ownership and planning

• Complex program and stakeholder management

• Requirements leadership and facilitation

• Estimation and forecasting accuracy

• Mentorship and team development

• Executive-level communication

Benefits

Location: Fully Remote
Location: Remote-First & Flexible PTO — work from wherever you're most productive
Health Benefits: 100% Company-Paid Employee Coverage - Medical, dental, and vision plans with a 100% company-paid employee-only option, plus company contributions toward dependent coverage and company-paid life and disability insurance.
Retirement: 401(k) + 4% Match — with financial advisors to help you plan
Parental Leave: 6 Weeks Parental Leave
Professional Development: Invest in You — 30-60-90 day plans and frequent training
Culture: Culture of Recognition — peer-to-peer bonuses & team celebrations
Equal Opportunity: mPulse is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions at mPulse are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.