Sr. Program Manager, Central RME

About the role

A Program Manager in Central Reliability, Maintenance & Engineering (RME) will drive strategic initiatives that optimize operational capacity, enhance network performance, and deliver measurable improvements. This role combines hands-on execution with strategic planning to eliminate operational barriers, implement standard work practices, and foster partnerships with RME and Operations teams.

Responsibilities

• Lead cross-functional programs, projects, and initiatives impacting operations; develop solutions collaboratively with RME, Non-RME, and Ops stakeholders.
• Partner with RME, Non-RME, and Ops stakeholders to lead root cause analysis, eliminate operational barriers, and drive continuous improvement initiatives across the network.
• Own and optimize capacity models including architecture, methodology, and output validation to maximize capacity utilization.
• Leverage advanced analytics for data-driven decision-making; monitor performance and implement corrective actions.
• Create and maintain program artifacts including business requirement documents, initiative plans, and white papers.
• Develop and implement standard work practices that improve key business metrics and translate lessons into standards across the network.
• Communicate program status, risks, and outcomes to senior leadership; influence decision-making through clear narratives and data-backed recommendations.
• Remove operational barriers through hands-on problem-solving to deliver immediate results.
• Drive a culture of operational excellence, innovation, and continuous improvement.

Requirements

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.

Preferred Qualifications

• 2+ years of driving process improvements experience.
• Master's degree or MBA in business, operations, human resources, adult education, organizational development, instructional design, or related field.
• Knowledge of general AI tools.
• Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions.

Pay

Base salary ranges:

• USA, GA, Atlanta: $115,600.00 - $160,000.00 USD annually
• USA, TN, Nashville: $104,100.00 - $155,400.00 USD annually
• USA, WA, Bellevue: $115,600.00 - $160,000.00 USD annually

Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Benefits

• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, and option for Supplemental life plans).
• Employee Assistance Program (EAP) and Mental Health Support.
• Medical Advice Line.
• Flexible Spending Accounts.
• Adoption and Surrogacy Reimbursement coverage.
• 401(k) matching.
• Paid time off.
• Parental leave.

Learn more about our benefits at amazon.jobs/en/benefits.