Sr. Program Manager

USDM Life Sciences is a premier consulting company with 20+ years of experience assisting heavily regulated biotech, medical device, and pharmaceutical companies with their GxP technologies to accelerate growth. Our deep domain knowledge and technology expertise in life sciences business processes set us apart. From strategy to implementation and adoption, we have delivered thousands of GxP projects globally. As part of the USDM team, you will work with cutting-edge technologies through partnerships with companies like Microsoft, Google, Oracle, DocuSign, Box, and many more. From molecule to market, you will help connect technology, people, and data in new ways to generate real-time insights and improve business outcomes for our clients.

About the role

The Senior Program Manager is accountable for the successful execution of the client’s global network modernization program, delivering enterprise-wide transformation across SD-WAN, LAN, Wireless, and supporting network security capabilities. Reporting to program leadership, this role provides strategic and operational leadership for a global team of internal and contract Project Managers while overseeing delivery across different centers, Global Manufacturing & Supply (GMS/GQ) facilities, research sites, and corporate offices.

Responsibilities

• Lead the global execution of all strategic milestones across SD-WAN, LAN, Wireless, and network modernization initiatives.
• Own the integrated program plan, dependencies, milestones, and delivery roadmap across all workstreams.
• Establish and maintain program governance, executive reporting, Steering Committee materials, dashboards, and status communications.
• Present program health, milestone progress, financial performance, risks, and strategic recommendations to senior leadership and executive stakeholders.
• Lead planning and execution of global migration and cutover activities while minimizing operational disruption and ensuring business continuity.
• Serve as the primary program relationship manager for the client's strategic network delivery partner.
• Govern vendor performance, Statements of Work (SOWs), resource planning, commercial commitments, and delivery performance.
• Ensure vendor activities remain aligned with program objectives, quality standards, and delivery timelines.
• Own program financial management across both OpEx and CapEx investments. Manage forecasting, budget tracking, vendor invoicing, financial variance analysis, and resource planning against MRP/MYC commitments.
• Identify financial risks and opportunities while ensuring effective cost management.
• Lead program risk management, proactively identifying, assessing, and mitigating delivery risks.
• Ensure successful execution within the client’s governance framework, including GxP, validation, change control, and other regulatory requirements.
• Drive integrated planning, governance, financial management, and execution across the program lifecycle.
• Establish governance processes, delivery standards, and continuous improvement practices across the program.
• Monitor program performance through KPIs, financial metrics, schedule adherence, and risk indicators.
• Perform other related duties and assignments as required.

Requirements

• 10+ years of progressive IT program and project management experience.
• Demonstrated success leading complex global infrastructure or network transformation programs.
• Experience managing large-scale, cross-functional initiatives spanning multiple business functions, regions, and vendors.
• Experience delivering projects within regulated environments, preferably pharmaceutical, healthcare, or life sciences.
• Conceptual understanding of enterprise network concepts including campus network design, Wi-Fi network design, security standards, and WAN concepts is a plus.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related discipline. Equivalent combination of education and significant relevant experience may be considered.

Working Conditions

• Prolonged periods of sitting or standing at a desk and working on a computer in an environmentally controlled home office environment.
• Operate other office productivity machinery, such as a calculator, scanner, or printer.
• Frequently communicate with stakeholders via telephone, email, or instant message. Must be able to exchange accurate information in these situations.

Pay

The base salary/hourly rate range is USD 105.00 - 132.00. Actual salaries/hourly rates will vary and will be based on various factors, such as the candidate’s qualifications, skills, competencies, and proficiency for the role. The compensation described is subject to change and could be higher or lower than the range described based on market survey data or budget.

Benefits

• Full-time employees are eligible for health, vision, and dental insurance, life insurance, short and long-term disability, hospital indemnity, accident, and critical care coverage.
• Both full and part-time employees, who are at least 21 years of age, are eligible to participate in USDM's 401k plan.
• Full and part-time employees may be eligible for paid time off.
• All employees are eligible for USDM's rewards and recognition program.