Sr. Program Manager, AUTA, Amazon University Reimagined

About the role

You will serve as the strategic bridge between Amazon University Talent Acquisition (AUTA)'s business needs and technical solution delivery, ensuring that technology enables ideal-state processes and programs rather than constraining them. Your focus will be on defining and delivering business requirements to tech teams, ensuring solutions meet the needs of business customers, stakeholders, and internal teams.

Responsibilities

• Refine (or redefine) and champion the ideal-state vision for AUTA offers and pre-boarding, working across technical, program, and recruiting teams to align on a shared direction that serves business customers, candidates, and recruiters.
• Lead end-to-end program management of complex cross-functional initiatives with considerable impact, establishing clear success criteria, employing workback plans, and driving resolution of blockers across multiple stakeholder groups.
• Communicate clear prioritization of AUTA's most pressing problems/needs and ensure tech teams design solutions that meet diverse user persona needs.
• Create and maintain comprehensive project information, driving crisp decisions and clear communication of progress, timelines, and escalations to senior leadership and cross-functional stakeholders.
• Define, monitor, and analyze key performance metrics to identify optimization opportunities, proactively mitigate risks, and ensure solutions improve operational efficiency across the global recruitment lifecycle.

A day in the life

You'll partner closely with AUTA teams and customers to understand their unique use cases and challenges, then collaborate with technical teams to ensure solutions align with operational and business needs. Your day involves maintaining a deep knowledge of AUTA's current and ideal-state operating model, delivering quality and on-time information to technical teams, partnering with tech on comprehensive workback schedules, driving intake and prioritization discussions, analyzing performance metrics, and coordinating launch readiness and change management planning.

About the team

AURA works within AUTA, Amazon's central campus hiring organization supporting recruiting efforts across all streams, most countries, and over 150 roles. The team partners with AUTA to define ideal-state processes and programs, then collaborates with technical teams to ensure solutions meet those needs effectively.

Requirements

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.

Preferred Qualifications

• 2+ years of driving process improvements experience.
• Master's degree or MBA in business, operations, human resources, adult education, organizational development, instructional design, or related field.
• Knowledge of general AI tools.
• Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions.

Pay

Base salary range for this position:

• USA, VA, Arlington: $115,600.00 - $160,000.00 USD annually.
• USA, WA, Seattle: $115,600.00 - $160,000.00 USD annually.

Benefits

Amazon offers comprehensive benefits including:

• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, and optional supplemental life plans).
• Employee Assistance Program (EAP) and mental health support.
• Medical Advice Line and Flexible Spending Accounts.
• Adoption and Surrogacy Reimbursement coverage.
• 401(k) matching.
• Paid time off and parental leave.
• Sign-on payments and restricted stock units (RSUs).