Sr Program Manager

dormakaba is seeking a hybrid Senior Program Manager based in Indianapolis, IN to serve as a key leader within the North America Transformation Office. This role drives complex, cross-functional initiatives that impact commercial growth, operational productivity, and system modernization across the region.

Responsibilities

• Lead end-to-end delivery of complex, cross-functional transformation programs (ERP, EDI, customer platforms, order automation).
• Drive decision-making through structured governance forums (e.g., Steering Committees), surfacing risks, constraints, and trade-offs.
• Align cross-functional stakeholders (Finance, IT, Sales, Operations, Supply Chain) and drive accountability without direct authority.
• Lead enterprise-level, multi-workstream programs with elevated risk and ambiguity, managing dependencies across global functions, leaders, and timelines.

Requirements

• Bachelor’s degree in Business, Operations, Psychology, or related field.
• 8+ years of experience leading complex, cross-functional programs in manufacturing, supply chain, or commercial environments.
• Proven experience driving large-scale transformations (ERP, digital platforms, or operational excellence).
• Demonstrated ability to influence decisions and drive outcomes without direct authority.
• Strong financial acumen with experience building and tracking business cases and ROI.

Preferred Qualifications

• Strong understanding of ERP systems (SAP preferred), EDI, and customer-facing platforms (eCommerce, Salesforce).
• Experience operating in highly matrixed organizations with global and regional stakeholders.
• Formal project/program management certification (PMP, PgMP).
• Change management experience or certification (Prosci or equivalent).
• Experience in manufacturing or industrial environments with complex operational processes.

Benefits

• Medical, Dental, Vision, Life, and Disability Insurance with no waiting periods.
• Medical Wellness Programs.
• Vacation and Personal Time Off.
• Parental Leave for mothers and fathers.
• 401k matching plan starting on day one.
• Tuition Reimbursement Program.
• Learn and Grow Program supporting internal advancement.
• Employee Assistance Programs.
• Voluntary Legal Insurance.
• Unlimited Referral Reward Bonuses.
• Corporate Discounts for shopping, travel, and more.

Pay

$135,000 - $155,000 base salary, plus bonus eligibility. Salary is determined by education, experience, knowledge, skills, abilities, internal equity, and alignment with market data.

About Us

dormakaba is a leading global provider of access solutions for schools, banks, airports, hospitals, hotels, and more. We enable seamless movement within secure, safe, and sustainable places. With over 160 years of experience, we focus on excellence and innovation, offering opportunities to grow in an environment where you can make a real impact. Join 16,000 experts worldwide setting industry standards every day.