Program Manager

Responsibilities

• Allocate and manage Project Manager resources, balancing workload efficiency and development
• Lead temporary cross-functional project teams for key programs and oversee customer management
• Conduct risk assessments, enforce project management tools, and improve operational processes
• Manage high-level project planning, utilizing departmental tools for scheduling and execution
• Aid in developing and improving company products, processes, and procedures
• Mentor Project Managers, conduct performance reviews, and guide professional growth
• Provide sales support and ensure customer satisfaction through relationship management
• Demonstrate professionalism under pressure, managing deadlines efficiently
• Foster cooperative behavior, fostering collaboration with teams and leadership
• Maintain cooperative behavior, fostering collaboration with teams and leadership
• Uphold punctuality and reliable attendance, recognizing both as essential to job performance
• Perform additional responsibilities as required to support organizational success

Qualifications

• Bachelor’s degree in a technical or engineering-related field
• Minimum of 4 years of industry experience
• Strong analytical and problem-solving skills, with a proactive, inquisitive, and intuitive approach to challenges
• Exceptional written and verbal communication skills, with the ability to distill complex information into clear and concise messaging
• Exceptional project management abilities, demonstrated through a proven track record of successfully managing and executing projects to meet deadlines
• Strong leadership and interpersonal skills, with the ability to collaborate effectively and influence stakeholders at all levels
• Ability to thrive in a fast-paced, dynamic environment, balancing multiple priorities with efficient and effective time management
• High level of integrity, professionalism, and discretion in handling confidential information
• Exceptional verbal and written communication skills in English, with experience presenting to executives, managing customer relations, and negotiating contracts

Benefits

• Medical, Dental, and Vision insurance with employer contribution
• Disability insurance as well as Life/AD&D insurance
• HSA (Health Savings Account) with employer contribution and FSA (Flexible Savings Account)
• 401k with employer matching
• Paid time off and paid holidays (including two floating holidays)
• Education reimbursement program
• Several shift options
• Premium pay for off-shifts
• Premium pay for security clearance if applicable