Sr. Program Manager

Responsibilities

• Lead the end-to-end delivery of complex strategic programs, ensuring alignment on goals, scope, timelines, dependencies, risks, and measurable outcomes.
• Build and maintain strong cross-functional partnerships across product, engineering, operations, marketing, and business teams to ensure coordinated execution.
• Establish fit-for-purpose delivery models across initiatives, leveraging Agile, Scrum, Kanban, Waterfall, or hybrid methodologies as appropriate.
• Drive program structure, governance, and operating rhythms, including planning, status reporting, risk management, dependency tracking, and executive communications.
• Identify and remove bottlenecks that impact delivery timelines, team efficiency, and cross-functional collaboration.
• Facilitate release planning and operational readiness, ensuring clear alignment on milestones, rollout plans, and change management activities.
• Partner with product and engineering leaders to evolve SDLC practices in support of AI-enabled development, including faster prototyping, iterative experimentation, AI-assisted development workflows, and accelerated testing practices.
• Help define program governance and delivery guardrails for initiatives involving AI, automation, or intelligent workflow capabilities.
• Ensure delivery plans account for modern development needs such as continuous learning loops, test-and-learn cycles, validation checkpoints, and post-release monitoring.
• Define and track program health metrics, business outcomes, adoption indicators, and execution performance to support data-driven decisions and continuous improvement.
• Support teams in adopting new tools, workflows, and operating models that improve speed, quality, and scalability across the product development lifecycle.
• Communicate clearly and effectively with stakeholders at all levels, from individual contributors to executive leadership.

Qualifications

• 8+ years of experience leading complex, cross-functional technology programs from planning through launch and post-release optimization.
• Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, or a related field, or equivalent practical experience.
• Proven experience managing programs across the full software development lifecycle.
• Strong understanding of program management fundamentals, including dependency management, risk mitigation, release planning, stakeholder alignment, and governance.
• Demonstrated ability to understand business and technical concepts, manage tradeoffs, and escalate risks appropriately.
• Experience partnering with technical, operational, and business stakeholders to drive alignment and delivery across the organization.
• Excellent written, verbal, and presentation skills, with the ability to communicate effectively across all levels of the business.
• Experience with Jira, Confluence, Jira Service Management, and Microsoft Office tools.
• Familiarity with modern software delivery practices, including Agile and hybrid methodologies, experimentation frameworks, and continuous improvement models.
• Experience working in environments adopting AI-enabled workflows, automation, or modernized SDLC practices is strongly preferred.
• Experience in real estate, digital marketplace, fintech, or related industries is a plus.
• Scrum certification or equivalent Agile delivery experience preferred.