Sr. Production Supervisor
Mack Technologies Cd. Juárez · Westford, MA · 2 mo ago
Manufacturing$110k–$130k/yrFull-time
Essential Duties and Responsibilities
- Own and drive performance against Safety, Quality, Delivery, Inventory, and Productivity (S, Q, D, I, P) KPIs; develop action plans to address gaps and sustain improvements
- Participate in internal ISO audits and ensure compliance with quality standards
- Lead and facilitate team meetings; document action items and communicate customer concerns and business priorities effectively
- Identify resource gaps across the department; develop and implement strategic solutions
- Drive continuous improvement initiatives using CI tools and methodologies; ensure timely closure of Corrective Action Requests (CARs) aligned with quality objectives
- Support production planning and execution based on material plan and capacity/demand analysis
- Monitor production performance across the floor to ensure adherence to build and shipment schedules; experience deploying tools such as Hr/Hr to monitor and hold accountable the performance of manufacturing cells.
- Enforce established policies, processes, and procedures; mentor junior leaders through best practices and leadership by example
- Manage, track, and analyze production capacity versus demand to optimize efficiency
- Lead recruitment and hiring efforts to support production and operational needs
- Collaborate cross-functionally with all departments
- Identify, evaluate, and implement best-in-class operational practices across the production floor
- Lead technical reviews to improve program delivery, cost efficiency, and overall performance
- Champion continuous improvement culture through leadership, coaching, and implementation of best practices
- Conduct long-term process assessments and develop solutions to improve reliability and output consistency
- Develop and implement processes to improve inventory accuracy
- Serve as backup for Operations Manager as needed
- Bachelor’s degree or equivalent experience required
- Demonstrated supervisory and leadership experience
- Strong background in mixed model/medium-volume manufacturing environments
- Excellent written and verbal communication skills
- Proven ability to lead, prioritize, and multitask in a fast-paced, dynamic environment
- Hands-on leadership style with a strong team-oriented approach
- Strong organizational and problem-solving skills
- Proven success managing complex, cross-functional projects
- Working in an ISO controlled facility preferred
- Advanced proficiency in Excel
- Lean/CI certificate or Six Sigma Green Belt certification preferred