Sr Product Manager Technical, External Services, AWS Billing Product

About the role

In this role you will own the billing and commercialization experience for the third-party foundation models AWS sells and hosts, and for their buyers. Some of it is in production today and serves the largest AI companies in the world. Some of it does not exist yet, and you will get in on the ground floor. You will be responsible for the accuracy and timeliness of what providers and buyers receive, and for how quickly a new provider goes from a signed agreement to accurate bills.

As a Senior Product Manager Technical you will be part of the larger product leadership community at AWS. This community plays a critical role in broad business planning. It works closely with senior management to develop business targets and resource requirements, influences our long-term technical and business strategy, and helps us hire a talented team of product managers. You will become the subject matter expert for how AWS commercializes third-party models.

Responsibilities

• Own product definition, leading the working backwards strategy, tenets, long-term goals, and documents for the provider and buyer experience, informed by provider feedback, competitive analysis, and business metrics.
• Turn commercial agreements into requirements, deciding what the platform absorbs through configuration and what needs engineering.
• Define the product vision, owning the roadmap, investment choices, and experiments that take provider onboarding from months to days.
• Execute product planning and development, owning customer goals and business requirements for each release, keeping implementation aligned to them, and owning positioning.
• Lead launches, owning the plan for every new provider and for the Marketplace integration work, so that a launch needs no dedicated handholding.
• Lead operations, owning accuracy and timeliness as running metrics, driving detection of billing defects before a provider or customer sees them, and removing manual steps from the monthly cycle.
• Lead interaction with the technical team, sitting with engineering, helping them make tradeoffs against customer requirements, and owning testing of the experience.
• Report on the business, tracking accuracy, latency, manual touchpoints, and onboarding time, writing the weekly and monthly reports and reviewing them with leadership.

Qualifications

• 5+ years of technical product management with internet business experience
• 5+ years of working as a Technical Product Manager experience
• 3+ years of technical (software development, network development, IT, other related) experience
• 7+ years of full product life cycle experience
• 5+ years of P&L management and pricing experience
• 5+ years of creating written docs for development of new products experience
• 5+ years of enterprise security product experience
• 5+ years of product management in the cloud computing technology space experience
• Bachelor's degree in computer science, engineering, math, finance, or economics

Preferred Qualifications

• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience working within teams delivering software products and features using agile methodologies

Pay

The base salary range for this position is $152,200.00 - $205,900.00 USD annually, depending on location and experience. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Benefits

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.