Sr. Product Manager - Technical, Efficiency & Automation, Support Products & Services
Amazon · Seattle, WA · 1 wk ago
Information TechnologyFull-time
Key job responsibilities
- Define product vision, strategy, and roadmap for a portfolio of automation and efficiency initiatives spanning campaign workflow optimization, knowledge management, creative asset management, and AI agent development
- Drive end-to-end delivery of cross-tool integrations (e.g., Salesforce, Slack) by writing business requirements documents, conducting technical scoping with engineering teams, managing partner team dependencies, and navigating security and compliance approvals
- Own the product strategy for a centralized, AI-enabled Advertising Services Knowledge Base — establishing governance frameworks, content quality standards, and metadata architecture, enabling role-specific agent customization
- Collaborate with engineering teams to accelerate platform launches, both within the team and supporting away teams, by determining optimal resource allocation, defining launch criteria, and projecting in-year operational savings
- Identify and prioritize new automation opportunities through deep operational analysis, quantify productivity impact, validate savings estimates with Finance, and present proposals to senior leadership
A day in the life
- Review project status across multiple in-flight engineering initiatives
- Conduct design reviews with engineers
- Draft business requirements documents for cross-tool integrations
- Meet with Finance to validate productivity estimates
- Prepare status updates for leadership
About the team
- 5+ years of product or program management, product marketing, business development, or technology experience
- Bachelor's degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
Basic Qualifications
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
Preferred Qualifications
- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools