Sr. Product Manager - Tech, Amazon Leo
Help build the future of global emergency communications. What if the product you built could help someone reach emergency services from virtually anywhere in the world? Amazon’s Global Emergency Services team is building next-generation capabilities that connect customers with emergency assistance through Amazon’s Direct-to-Device (D2D) technology.
About the role
As a Senior Product Manager – Tech, you’ll define and deliver products that have the potential to improve safety for hundreds of millions of customers worldwide. This is more than building software, it’s creating resilient, mission-critical services that operate across satellite networks, wireless infrastructure, public safety organizations, and Amazon technologies.
Unlike traditional consumer product roles, this position sits at the intersection of product management, satellite communications, telecommunications, and emergency response technology. You’ll solve problems involving:
- Satellite communications
- Direct-to-Device connectivity
- Public safety integrations
- Large-scale distributed systems
- Global service delivery
- Mission-critical customer experiences
Every decision you make directly contributes to building technology that customers may depend on during some of the most important moments of their lives.
Responsibilities
- Own the long-term product vision and roadmap for Global Emergency Services capabilities.
- Define customer needs and translate them into scalable technical product requirements.
- Drive integrations across satellite, wireless, cloud, and public safety systems.
- Influence engineering architecture and technical direction to deliver highly reliable services.
- Lead cross-functional programs spanning engineering, operations, legal, policy, and external partners.
- Prioritize product investments using customer insights, operational data, and business objectives.
- Launch globally scalable services while continuously improving customer experience and operational excellence.
Requirements
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience technical product management
Preferred Qualifications
- Experience working directly with Engineers on product enhancements
- Experience in project management methodologies, business analysis, or process improvement
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
Pay
USA, WA, Redmond - $179,900.00 - $243,400.00 USD annually
Benefits
- Sign-on payments and restricted stock units (RSUs)
- Health insurance (medical, dental, vision, prescription)
- Basic Life & AD&D insurance and option for Supplemental life plans
- Employee Assistance Program (EAP), Mental Health Support, Medical Advice Line
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off and parental leave
Learn more about our benefits at https://amazon.jobs/en/benefits.