Sr. Product Manager, Salesforce, Hub Delivery

Key job responsibilities

• Develop and execute playbooks for launching large-scale Salesforce programs across WW regions
• Own end-to-end coordination of stakeholder teams contributing to successful Salesforce implementation and optimization
• Design and analyze complex business processes, data workflows, and system integrations within Salesforce
• Manage technical programs across multiple geographies, ensuring data accuracy and system integrity
• Troubleshoot platform issues and manage stakeholder expectations for technical and operational support
• Define and maintain standards, policies, and documentation for Salesforce best practices
• Provide subject matter expertise on Salesforce platform capabilities, processes, and solutions
• Identify scale blockers and parity gaps across Hub Delivery program and drive resolution with stakeholders
• Find opportunities to converge redundant efforts under single-threaded models to improve speed and scale
• Deliver training to station leadership on Salesforce systems and monitor success through 90-day post-launch period

Basic Qualifications

• 5+ years of product or program management, product marketing, business development or technology experience
• Bachelor's degree or equivalent
• Experience owning/driving roadmap strategy and definition
• Experience with end to end product delivery
• Experience with feature delivery and tradeoffs of a product

Preferred Qualifications

• Experience in influencing senior leadership through data driven insights
• Experience working across functional teams and senior stakeholders
• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience