Sr Patient Access Rep

SUMMARY

Coordinates the work of Patient Registration Representatives in the Emergency Department. Prepares monthly statistical reports and coordinates various projects as needed. Orients new admitting department employees to the computer system and selected shift procedures. Acts as a resource in the absence of the Patient Registration Supervisor.

RESPONSIBILITIES

• May participate in the performance and review of QC and maintenance records, providing recommendations as needed.
• May participate in the writing of laboratory procedures.

QUALIFICATIONS

• BASIC KNOWLEDGE:
  • Demonstrated leadership skills to effectively coordinate activities with staff, able to prioritize and assign work to ensure timely completion.
  • Knowledge of medical terminology, third party insurance information and standard office computer applications.
• EXPERIENCE:
  • Minimum of two years prior experience in patient registration or third party billing in an automated medical billing environment.
  • Excellent customer relations and organizational skills, knowledge of third party insurance requirements, and experience with computer systems and cash collections.