Sr Network Engineer

About the Role

This position involves 24x7 remote network monitoring and management for large data centers and enterprise network environments, including critical issue resolution, vendor coordination, and project handling.

Responsibilities

• Monitor and manage networks 24x7 remotely for corporate and shared environments.
• Own and resolve networking issues, including P1/P2 break-fix incidents.
• Coordinate with external vendors for operational issues and projects.
• Provide hardware support and maintenance for all networking components.
• Manage network stability, uptime, and new networking solutions.
• Handle projects related to site expansion, hardware refresh, and technology upgrades.
• Resolve escalated issues from L1/L2 teams and ensure timely resolution.
• Document outages, circuits down, and incident reports.
• Identify corrective actions for critical incidents and drive problem management to closure.
• Interact with internal users to evaluate needs and build appropriate solutions.
• Maintain documentation and change control processes.
• Mentor junior team members and guide them in change tasks.
• Monitor event logs and services proactively to identify potential issues.
• Attend scheduled network change calls impacting availability.
• Perform shift handovers and provide shift updates.
• Work with global teams to support and complete IT projects.
• Manage and prioritize multiple tasks while meeting tight deadlines.

Requirements

• Bachelor’s degree in technology or related field.
• ~10 years of experience in Enterprise/Telecom Network infrastructure.
• Expert-level knowledge in network device administration (Juniper Switch, F5 LTM/GTM, Wireless, MPLS/WAN/LAN, Palo Alto Firewall).
• Expertise in routing protocols such as BGP, OSPF.
• Hands-on experience with large Infoblox and Aruba ClearPass deployments.
• Knowledge of protocols like VRRP, HSRP, STP, LACP, SNMP.
• Experience with SDWAN products.
• Expert-level knowledge in at least one cloud technology (Azure, GCP, AWS).
• Proficiency in automation/scripting to streamline repetitive tasks.
• Up-to-date understanding of industry needs and technical demands.

Skills

• Excellent communication (written & oral), including ability to explain technical concepts to non-technical staff.
• Strong presentation skills and ability to work in shifts for global network support.
• Excellent interpersonal skills for collaboration across technical and non-technical teams.
• Strong analytical and problem-solving skills with a focus on execution against deadlines.
• Self-motivated, constructive, and positive attitude.
• Understanding of infrastructure management processes and ITIL framework.
• Proficiency in productivity tools: Word, Excel, PowerPoint, and Visio.
• CCNP Certification is an added advantage.

Pay

$64,000 - $120,000 a year