Sr Mobile Expert, Bilingual | Spanish or Chinese
T-Mobile · Brooklyn, NY · 6 days ago
Business Development$20/hrPart-time
Job Responsibilities
Sells appropriate products, features, and services based on customer needs.
Resolves customer pain points in one interaction utilizing in-store systems and digital tools.
Completes ongoing training to keep current and develop knowledge and skills to act as SME in all things T-Mobile.
Consistently leverages digital tools in interactions and onboarding.
Works collaboratively to build and contribute to a culture of sales and service.
Education and Work Experience
- High School Diploma/GED (Required)
- Retail: 12+ mos. Neighborhood Mobile Expert (Preferred)
- Care: Elite Expert, Account Care (Preferred)
- Care: Elite Expert, Technical Care (Preferred)
Knowledge, Skills and Abilities
- Communication (Required)
- Critical Thinking (Required)
- Customer Service (Required)
- Multitasking (Required)
- Product Knowledge (Required)
- Sales (Required)
- Task Management (Required)
- Teamwork Orientation (Required)
- Troubleshooting (Required)
Language Proficiency
Must be fluent in English and Spanish or Chinese (Required)
Other Requirements
- At least 18 years of age
- Legally authorized to work in the United States
- Travel Required: No
- DOT Regulated Position: No
- Safety Sensitive Position: No
Benefits
All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.
Travel
No
DOT Regulated Position
No
Safety Sensitive Position
No
Pay
Commensurate with experience
Schedule
N/A