Sr Mgr, Talent Experience Design, Talent Experience Team
About the role
This Senior Manager will lead the Talent Experience Design for Amazon Entertainment. This is a player-coach role for a builder - someone who can set strategic direction, design world-class experiences, manage a team or 4-5, and personally facilitate when needed.
Responsibilities
Lead and develop the Talent Experience Design team — setting vision, prioritizing the portfolio, and coaching team members to do their best work
Own the strategy for talent experience programming across Amazon Entertainment, aligned to business priorities and the broader talent agenda
Stay current on adult learning science, leadership development trends, and innovative experience design to keep our programs ahead of industry standard
Build and manage the operating rhythm: planning cadence, stakeholder communication, budget, and vendor relationships
Architect end-to-end talent experiences — from executive onboarding to cohort-based leadership development to personalized coaching engagements
Translate business strategy and organizational diagnostics into compelling program designs with clear learning objectives, experiential methodology, and measurable outcomes
Personally facilitate (or curate facilitators for) high-impact sessions, creating environments of psychological safety, candid dialogue, and breakthrough thinking
Serve as a trusted advisor to Entertainment HR Business Partners and senior business leaders, consulting on talent challenges and recommending experience-based solutions when applicable
Collaborate across HR teams (Talent Management, Recruiting, Employee Relations) to ensure programs are integrated into the broader talent ecosystem
Represent the team's work to senior leadership, building visibility and sponsorship for talent experience investments
Define success metrics and build feedback loops that enable continuous improvement across all programs
Use data and participant insights to iterate — treating every cohort, every session, and every engagement as an opportunity to sharpen the outcome
Share best practices, case studies, and scalable frameworks across the broader HR and Amazon talent community
Qualifications
Bachelor's degree
Experience leading complex global or country-wide initiatives
Experience working closely with and advising senior executives of an organization or equivalent 10+ years of progressive experience in talent development, leadership development, organizational development, or a related HR discipline
Track record of building programs from scratch in ambiguous, high-growth environments
Experience in entertainment, media, technology, or other fast-paced creative industries
5+ years of people management experience
Experience in the areas of management and leadership development, organization development, learning and development, group facilitation, training and training design
5+ years designing and delivering leadership development programs at scale
Experience with executive coaching, 360 assessments, team effectiveness, or organizational design engagements
Strong data orientation — comfortable defining metrics, interpreting qualitative and quantitative feedback, and using insights to drive iteration
Master's degree in Organizational Development, Industrial/Organizational Psychology, MBA, or related field
Preferred Qualifications
5+ years of progressive experience in talent development, leadership development, organizational development, or a related HR discipline
Experience in the areas of management and leadership development, organization development, learning and development, group facilitation, training and training design
Experience with executive coaching, 360 assessments, team effectiveness, or organizational design engagements
Strong data orientation — comfortable defining metrics, interpreting qualitative and quantitative feedback, and using insights to drive iteration
Master's degree in Organizational Development, Industrial/Organization Psychology, MBA, or related field