Sr Mgr, Talent Development

Job Purpose

To join a team of people with the mission: Relentless Commitment to Student Greatness in School and in Life™. If you love inspiring and motivating young learners and want to put students first in education, CSUSA is the right place for you. We deliver on our promise of Strong Minds, Good Hearts™ through an education model that gives every student the opportunity for success.

About the Role

As our Sr. Manager, Talent Development, you will serve as a learning practitioner by consulting with partners, designing impactful solutions, and facilitating learning that builds capability across CSUSA. This is a high-visibility, high-impact role that spans school-based and corporate teams alike.

Responsibilities

• Serve as an internal learning consultant to cross-functional partners in Finance, IT, HR, Procurement, Marketing, and school-based teams by diagnosing needs and recommending the right solutions.
• Collaborate with subject matter experts, department leaders, and vendors to build solutions aligned to organizational priorities.
• Partner with HRIS and system owners on platform needs and integrations.
• Facilitate workshops, onboarding sessions, leadership programs, and cohort-based learning for diverse audiences, from entry-level staff to director-level professionals, across both school and corporate teams.
• Lead cohorts and build internal facilitation capacity across the organization.
• Manage and improve existing learning programs, content libraries, and professional learning calendars.
• Support key talent processes including, Onboarding, Talent Review, and performance management cycles.
• Support LMS content, support course configuration and testing, and troubleshoot learning implementation in partnership with system owners.

Qualifications

• Deep L&D expertise—proven experience across needs analysis, instructional design, facilitation, and program evaluation.
• Facilitation presence—confident, engaging delivery with diverse audiences at all levels of the organization.
• Consulting mindset—you ask great questions, listen deeply, and turn ambiguous needs into clear solutions.
• Project management skills—able to juggle multiple initiatives, manage timelines, and deliver high-quality work under pressure.
• Data literacy—comfortable analyzing learning data and connecting outcomes to organizational impact.
• Tech savvy—experienced with LMS platforms, Articulate 360 (or similar), Canva, Camtasia, and Microsoft suite.
• Collaborative spirit—a true team player who builds relationships across departments and levels.
• Mission alignment—genuine commitment to CSUSA's values of Purpose, Passion, Integrity, and Grit, and the promise of Strong Minds, Good Hearts™.