Sr Mgr, Solutions Architecture & Global Education Services

About the role

Lead the North America Solution Architecture and Global Education & Enablement teams for Philips Enterprise Imaging, driving innovative solution design, AI-powered learning, and world-class customer enablement.

Responsibilities

• Drive solution architecture standards, customer enablement strategies, and technical and clinical training programs that accelerate customer adoption and improve implementation success.
• Partner cross-functionally with Sales, Product Management, Engineering, Professional Services, Clinical Consulting, Technical Services, and Customer Success to deliver scalable, customer-focused solutions and learning experiences.
• Modernize technical and clinical education by leveraging artificial intelligence (AI)-enabled learning, certification programs, and knowledge management strategies that build organizational capability.
• Support strategic customer engagements while establishing key performance indicators, continuous improvement initiatives, and best practices that enhance customer outcomes and business growth.

Requirements

• 10+ years of experience in Enterprise Healthcare Information Technology (IT), Enterprise Imaging, Radiology Informatics, or Picture Archiving and Communication Systems (PACS).
• 5+ years of leadership experience managing Solution Architecture, Customer Enablement, Professional Services, or Technical Education teams.
• Strong knowledge of Enterprise Imaging, PACS, Digital Imaging and Communications in Medicine (DICOM), Health Level Seven (HL7), cloud technologies, healthcare workflows, enterprise software solution consulting, and customer-facing technical engagements.
• Bachelor's degree in Computer Science, Information Technology, Healthcare Informatics, or relevant work experience (14 years).

Qualifications

• Collaborative, customer-focused leader with exceptional communication and stakeholder management skills who enjoys developing high-performing teams, driving organizational change, and delivering impactful technical and clinical education for a global audience.

Skills

• Experience with Philips Vue PACS, Enterprise Imaging cloud solutions, AI-powered learning platforms, and digital enablement tools.

Benefits

Details about our benefits can be found here.

Pay

The pay range for this position in AL, AZ, AR, CO, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MI, MS, MO, MN, NC, ND, NE, NH, NM, NV, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY is $117,000 to $186,000. The pay range for this position in AK, DE, HI, MD, MN, and RI is $123,000 to $195,000. The pay range for this position in CA, CT, DC, MA, NJ, NY, or WA is $131,000 to $208,000.

Schedule

Office-based teams work in-person at least 3 days per week. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.